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Andre Marsiglia Location
Calgary, AB, CA
Andre Marsiglia Work
Vice President - Global IT Services and Operations @ (July 2023 - Present)
Director - Business Technology @ (January 2022 - June 2023)
EUS, ITSM and Service Operations Lead @ (July 2019 - January 2022)
Sr Manager Infrastructure and Operations @ (July 2013 - July 2019)
Delivery Project Executive | IT Operations | End User Services @ (August 1996 - July 2013)
Andre Marsiglia Education
FGV - Fundação Getulio Vargas
Master of Business Administration - MBA (Business Administration and Management, General)
Centro Universitário do Instituto Mauá de Tecnologia
Engineer's degree (Electrical and Electronics Engineering)
Andre Marsiglia Skills
Account Management
Administration
Artificial Intelligence (AI)
Budgeting & Forecasting
Business Process Improvement
Change Management
Configuration Management
Continuous Improvement
Contract Management
Cost Management
Customer Satisfaction
Customer Service Management
Customer Service Operations
Data analytics
Decision Analysis
Emergency Services
Global Client Management
IT Asset Management
IT Infrastructure Operations
IT Management
IT Operations
IT Service Delivery
IT Service Management
ITIL
ITIL Process
Incident Management
Information Technology
Kepner-Tregoe
Leadership
Major Incident Management
Managed Print Services
Management
Network Operations Center (NOC)
Planning
Potential Problem Analysis
Prevention
Preventive Maintenance
Problem Analysis
Problem Management
Problem Solving
Process Improvement Projects
Program Management
Project Management
Risk Management
Service Availability
Service Delivery
Service Delivery Management
Service Desk Management
Service-Level Agreements (SLA)
Vendor Management
Andre Marsiglia Summary
Andre Marsiglia, based in Calgary, AB, CA, is currently a Vice President - Global IT Services and Operations at ATCO. Andre Marsiglia brings experience from previous roles at ATCO, ISM, Canadian Pacific Railway and IBM. Andre Marsiglia holds a Master of Business Administration - MBA in Business Administration and Management, General @ FGV - Fundação Getulio Vargas. With a robust skill set that includes Account Management, Administration, Artificial Intelligence (AI), Budgeting & Forecasting, Business Process Improvement and more. Andre Marsiglia has 3 emails and 6 mobile phone numbers on RocketReach.
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