Information Technology Engineer @ (January 2020 - October 2024)
Information Technology Field Technician @ Multiple Organizations (January 2014 - January 2020)
Personal Computer Technician @ Pomeroy Christ Hospital (November 2018 - March 2019)
Technical Support Engineer @ Ralph Clerk and Associates-Luxottica (August 2017 - February 2018)
Personal Computer Technician @ (March 2017 - June 2017)
Information Technology Field Technician @ (September 2016 - February 2017)
Personal Computer Technician @ (September 2014 - September 2016)
Information Technology Field Technician @ (January 2014 - September 2014)
Desktop Support Technician @ (January 2000 - January 2014)
Personal Computer Technician @ (August 2013 - October 2013)
Information Technology Technician @ (September 2012 - June 2013)
Desktop Support Technician @ Ascend Computing, Computer Systems Inc, HCH Enterprises, Insight Technologies,-T (January 2010 - December 2012)
Support Technician @ (January 2012 - August 2012)
Configuration Technician @ (January 2008 - December 2010)
Technician @ Urban League of Greater Cincinnati (January 2000 - December 2002)
Andre Harris Education
Taft High School
High School Diploma (All Studies)
1998-2002
Andre Harris Skills
.NET Remoting
Active Directory
Adapter
Address Verification
BMC Helix ITSM
Blackberry Applications
Blackberry OS
Cat6
Client Issue Resolution
Client Maintenance
Computer Building
Computer Hardware Installation
Computer Hardware Troubleshooting
Computer Literacy
Computer Maintenance
Computer Repair
Computer Setup
ConnectWise
Customer Service Operations
Data Transfer
Domain Name System (DNS)
Dynamic Host Configuration Protocol (DHCP)
End-to-end Testing
Equipment Setup
Hard Drives
Hardware Installation
Help Desk Support
Installation & Dismantle
Internet Protocol Suite (TCP/IP)
Jira
LAN-WAN
LANDesk
Laptops
Mac
Maintenance and Repair
Microsoft 365
Microsoft Certified Desktop Support Technician (MCDST)
Microsoft Endpoint Configuration Manager
Microsoft Entra ID
Microsoft Intune
Mobile Configuration
Mobile Device Support
Mobile Device Troubleshooting
Motherboards
Multi-task & Handle High-volume Workloads
Network Installation
Network Printers
Network Switches
Network Troubleshooting
New Store Setup
Office Equipment
Password Resets
Printer Repair
Routers
Server Configuration
ServiceNow
Site Testing
Software Deployment
Software Installation
Software Requirements
Software Troubleshooting
SonicWALL
System Installations
System Setup
Technical Support
Testing Instruments
Thin Clients
Ticket Operations
Training
Upgradation
User Assistance
VLAN
Virtual Private Network (VPN)
Virus Removal
Windows 10
Windows Server
Wireless Networking
Wireless Routers
Working With Clients
Zendesk
iPad
iPads
Andre Harris Summary
Andre Harris, based in Cincinnati, OH, US, is currently a Information Technology Help Desk at TechSoft Systems. Andre Harris brings experience from previous roles at Murtech Consulting, TechSoft Systems, Multiple Organizations and Pomeroy Christ Hospital. Andre Harris holds a 1998 - 2002 High School Diploma in All Studies @ Taft High School. With a robust skill set that includes .NET Remoting, Active Directory, Adapter, Address Verification, BMC Helix ITSM and more.
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