Director, IT Service Management and Customer Experience @ Nectar IQ (March 2017 - October 2021)
Director, IT Service Transition and Service Management @ (June 2014 - March 2017)
Principal IT Operations Function Lead, Retail Stores @ (February 2012 - May 2014)
Principal Function Lead and Senior Consultant @ (February 2012 - May 2014)
Senior Consultant @ (April 2006 - February 2012)
Director, Commercial Operations and Internal Support @ (January 2002 - January 2005)
Andre Carter Skills
Agile Project Management
Amazon Web Services (AWS)
Azure DevOps
Business Continuity
Business Planning
Business Strategy
Change Management
Cloud Applications
Cloud Computing
Cloud Development
Computer Science
Customer Experience
Customer Service
Data Center Management
Data Center Operations
DevOps
Digital Transformation
Driving Results
Electronic Payments
Engineering
Enterprise Resource Planning (ERP)
Executive Leadership
IT Infrastructure Management
IT Infrastructure Operations
IT Management
IT Operations
IT Operations Management
IT Project & Program Management
IT Project Leadership
IT Service Management
IT Strategy
ITIL
ITIL Certified
ITIL v2 Service Manager
ITIL v3 Expert
Identity & Access Management (IAM)
Incident Management
Influence At All Levels
Information Systems
Information Technology
Inventory Control
Leadership
Management
Management Information Systems (MIS)
Microsoft Azure
Microsoft SQL Server
Mobile Payments
Online Payment
Online Payment Solutions
Operations Management
Payment Card Processing
Problem Management
Process Improvement
Project Management
Project Manager Professional
Project Planning
Redis
Release Management
Resource Allocation
SQL
SQL Azure
Senior Stakeholder Management
Service Desk
Service Level Management
Service-Level Agreements (SLA)
ServiceNow
Strategic Initiatives
Strategic Leadership
Strategic Technology Initiatives
System Operations
Team Development
Team Motivation
Technical Leadership
Technology Management
Vendor Management
Andre Carter Summary
Andre Carter, based in Seattle, WA, US, is currently a Sr. Director, IT Operations and Services (ITOS) at Dollar General. Andre Carter brings experience from previous roles at NIQ Tech, Nectar IQ, T-Mobile and Microsoft. With a robust skill set that includes Agile Project Management, Amazon Web Services (AWS), Azure DevOps, Business Continuity, Business Planning and more. Andre Carter has 1 emails and 3 mobile phone numbers on RocketReach.
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