André Augusto Email

Especialista comercial @ MetLife (Past)

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André Augusto Location

Santo André, SP, BR

André Augusto Work

2024 - 2025 Especialista comercial @ MetLife
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2022 - 2024 Product Owner | Especialista de Transformação Digital | Loyalty e Rentabilização do Produto TV @ Claro Brasil
2019 - 2022 Marketing Specialist | Shielding and Loyalty, TV and Broadband Products @ Claro Brasil

2018 - 2019 Marketing Consultant | Churn Strategy @ Claro Brasil
2017 - 2018 B2B Account and Relationship Manager | Customer Service Operations @ Atento
2016 - 2017 Service Operations Manager | Billing Management @ Empresário Cobrança e Gestão de Risco
2012 - 2015 Customer Experience Consultant | Call Center Operations, Churn Efficiency @ NET Oficial
2010 - 2012 Call Center Operations Supervisor | Retention and Churn Efficiency @ NET Oficial
2008 - 2009 Call Center Coordinator | Billing Operations @ Banco Schahin
2006 - 2008 Customer Service Manager | Sales, Banking @ DEDIC

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André Augusto Education

PUC-RS
MBA (Marketing, Branding & Growth)
2025 - 2026
Fundação Getulio Vargas
2018 - 2020
Universidade Paulista
Gestão de Recursos Humanos (Gestão de Recursos Humanos)
2007 - 2009

André Augusto Summary

André Augusto, based in Santo André, SP, BR, was previously a Especialista comercial at MetLife. André Augusto brings experience from previous roles at Claro Brasil and Atento. André Augusto holds a 2025 - 2026 MBA in Marketing, Branding & Growth @ PUC-RS.

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