Anders Klees Location
- Sweden
Anders Klees Work
- 2025 - now Regionansvarig @
- 2021 - 2025 Sales Manager, Sweden @
- 2020 - 2021 Head of Sales @
- 2019 - 2020 Account manager @
- 2017 - 2019 Nordic Manager, Customer Service @ UTC Fire & Security
- 2016 - 2017 Senior Customer Service Manager @
- 2015 - 2016 Head of Global Premium Support and Support Manager Sweden @
- 2013 - 2015 Support Manager Sweden @
- 2011 - 2013 Service Desk Manager Sweden @ Wincor Nixdorf
- 2008 - 2011 Teamleader CustomerCareCenter, CCC @ Wincor Nixdorf
- 2002 - 2008 2nd level support specialist @
- 2001 - 2001 Fieldservice technician @
- 2000 - 2001 Product specialist @ Nimax ImageTechnology
- 1999 - 2000 Personal Computer Support Technician @ IT Resurs
- 1997 - 1998 APC-driver and machine gunner @
Anders Klees Education
- MATERNA - Information and communications
(ITIL® Foundation Enterprise)
2012 - 2012 - Svenska Managementgruppen
(Newly appointed managers)
2012 - 2012 - Advantum Competence
(Leadership for teamleaders)
2010 - 2010 - Computer research 1999 - 1999
- MiROi Education
(Networking, Pc hardware and sofware)
1998 - 1999
Anders Klees Skills
- Service Delivery
- IT Service Management
- Service Desk
- Sla
- Incident Management
- Technical Support
- Management
- ITIL
- Service Management
- Service Improvement
- IT Operations
- Integration
- Outsourcing
- Infrastructure
- IT Strategy
- Help Desk Support
- Process Improvement
- Hardware
- ITIL Certified
- Project Management
- Problem Management
- Service Desk Management
- Service Operations
- Quality Management
- Operations Management
- System Administration
- Troubleshooting
- Remote Desktop
- Analytics
- Automation
- Customer Service
- Knowledge Management
- Key Performance Indicators
- Strategic Planning
- Risk Assessment
- P2P
- Business Process
- Software as a Service (SaaS)
- Change Management
- Team Leadership
- Service-Level Agreements (SLA)
- Software as a Service Saas
- Service Level Agreements Sla
- Software as a Service
- Service Level Agreements
Anders Klees Summary
- Anders Klees, based in Sweden, is currently a Regionansvarig at Seriline Group. Anders Klees brings experience from previous roles at iLOQ, Manison Security and UTC Fire & Security. Anders Klees holds a 2012 - 2012 MATERNA - Information and communications. With a robust skill set that includes Service Delivery, IT Service Management, Service Desk, Sla, Incident Management and more. Anders Klees has 2 emails on RocketReach.
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Anders Klees
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Sweden
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