Anastasia Shpagina's Location
Moscow, Russia
Anastasia Shpagina's Work
- Head of Quality Control @ Urban Group
- Head of Quality Control @ ПАО "МТС-Банк
- Chief Specialist of Quality Control Department @ Barclays
- Economist and Accountant @ X5 Retail Group
Anastasia Shpagina's Education
- Moscow State Open University (MSOU)
Higher education ( World economy)
2004 - 2009
Anastasia Shpagina's Skills
- Управление качеством
- Анализ качества обслуживания
- Консалтинг фронт-офиса
- Построение СМК
- Service quality analysis
- Компьютерные навыки и знания: Microsoft Office Word, Microsoft Office Excel
- Microsoft Office Outlook, Microsoft Office PowerPoint
- Service Management
- Microsoft Office Outlook
- Strategic Planning
Anastasia Shpagina's Summary
Anastasia Shpagina, based in Moscow, Russia, is currently a Head of Quality Control at Urban Group, bringing experience from previous roles at MTS Bank, Barclays and X5 Retail Group. Anastasia Shpagina holds a 2004 - 2009 Higher education in World economy @ Moscow State Open University (MSOU). With a robust skill set that includes Управление качеством, Анализ качества обслуживания, Консалтинг фронт-офиса, Построение СМК, Service quality analysis and more, Anastasia Shpagina contributes valuable insights to the industry.
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