Anand Krishnan Email & Phone Number
CEO @ VA Networks
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Anand Krishnan Location
- Ernakulam, KL, IN
Anand Krishnan Work
- CEO @ (July 2019 - Present)
- Founder Trustee @ Mangalath Foundation (January 2010 - Present)
- Vice President (Business) @ (February 2017 - October 2018)
- General Manager - Operations @ (April 2010 - January 2017)
- Director - Operations @ (April 2014 - April 2016)
- Director and CEO @ Artzsource Technology Services Pvt. Ltd. (October 2009 - March 2010)
- Manager - Operations @ Magus Customer Dialog Pvt. Ltd. (October 2006 - October 2009)
- Asst. Manager - Operations @ Magus Customer Dialog Pvt. Ltd. (January 2006 - September 2006)
- Supervisor - Operations and Process @ Magus Customer Dialog Pvt. Ltd. (June 2004 - December 2005)
- Team Leader - Operations @ Magus Customer Dialog Pvt. Ltd. (June 2003 - May 2004)
- Customer Dialog Executive @ Magus Customer Dialog Pvt. Ltd. (March 2003 - May 2003)
- Network Administrator @ Penta Communications (January 2003 - March 2003)
- Network Administrator @ Netcom Infosys (December 2002 - January 2003)
Anand Krishnan Education
- University Of Madras, Chennai
BBA (Business Administration)
2003-2006 - Bhavans Vidya Mandir, Elamakkara
Basic Schooling (CBSE)
1989-1999 - St. Alberts Higher Secondary School
Plus Two (PCM - II Group)
Anand Krishnan Skills
- Call Centre Technology & Infrastructure Implementation
- Voice and Non Voice Processes Management
- Quality Control Measures
- Workforce Management
- Process Design
- P&L Management
- New Business Development & Costing Design
- End-to-End Call Centre Operations Management
- Orientation to ISO 9001:2008 Principles
- Data analysis through the fundamental guidelines of SIX SIGMA and DMAIC tools
- Effective Call Center Management Knowledge Base
- Change and Crisis Management
- Call Center
- Iso 9000
- Designs
- End-to-end
- Management
- New Business Development
- Call Centers
- Team Leadership
- Outsourcing
- Team Management
- IVR
- Performance Management
- Networking
- Business Development
- Entrepreneurship
- MIS
- CRM
- Telecommunications
- Service Delivery
- Vendor Management
- Customer Retention
- Start-ups
- Business Analysis
- BPO
- Business Strategy
- Product Management
- Project Management
- Leadership
- Employee Engagement
- Customer Relationship Management (CRM)
- Contact Centers
- Management Information Systems (MIS)
- New Business
- Microsoft Office
- Microsoft Excel
- End to End
- Orientation to Iso
- Call Centre Technology
- Voice and Non Voice
- Sales
- Training
- Start Ups
- Customer Relationship Management Crm
- Change and Crisis
- Call Centre Technology and Infrastructure Implementation
- End to End Call Centre Operations Management
- 2008 Principles
- New Business Development and Costing Design
- Orientation to Iso 9001
- Effective Call Center
- End to End Call Centre
- Team Building
- Public Speaking
- Customer Relationship Management
Anand Krishnan Summary
- Anand Krishnan, based in Ernakulam, KL, IN, is currently a CEO at VA Networks. Anand Krishnan brings experience from previous roles at Mangalath Foundation and Eben Telecom Pvt. Ltd.. Anand Krishnan holds a 2003 - 2006 BBA in Business Administration @ University Of Madras, Chennai. With a robust skill set that includes Call Centre Technology & Infrastructure Implementation, Voice and Non Voice Processes Management, Quality Control Measures, Workforce Management, Process Design and more. Anand Krishnan has 2 emails and 1 mobile phone numbers on RocketReach.
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