Ana Sequeira Email
Customer Experience Manager @ The HEINEKEN Company
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Ana Sequeira Location
- Lisbon, Portugal
Ana Sequeira Work
- 2021 -now Customer Experience Manager @
- 2014 -2021 Customer Interaction Services Manager @
- 2011 -2014 Process Management and Quality Coordinator @
- 2009 -2010 Operations Quality Supervisor @
- 2006 -2009 Quality Analyst @
Ana Sequeira Education
- Universidade Nova de Lisboa
Post Graduate (Social Movements)
2008-2009 - Universidade Nova de Lisboa
Graduate (Anthropology)
1995-2001
Ana Sequeira Skills
- Process Improvement Methodologies
- Quality Management Strategy
- Voice of the Customer Tools
- Process Harmonization and Standarization
- Melhoria de processos
- Quality Management
- Estratégia empresarial
- Liderança de equipe
- Estratégia
- Gestão
- Negociação
- Serviços bancários
- Gestão de equipes
Ana Sequeira Summary
- Ana Sequeira, based in Lisbon, Portugal, is currently a Customer Experience Manager at The HEINEKEN Company. Ana Sequeira brings experience from previous roles at BMW Financial Services and GE Money. Ana Sequeira holds a 2008 - 2009 Post Graduate in Social Movements @ Universidade Nova de Lisboa. With a robust skill set that includes Process Improvement Methodologies, Quality Management Strategy, Voice of the Customer Tools, Process Harmonization and Standarization, Melhoria de processos and more. Ana Sequeira has 2 emails on RocketReach.
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