Ana Sequeira's Location
Lisbon, Portugal
Ana Sequeira's Work
- Customer Experience Manager @ Grupo Heineken, Sociedade Central de Cervejas
- Customer Interaction Services Manager @ BMW
- Process Management and Quality Coordinator @ BMW
- Operations Quality Supervisor @ GE Capital
- Quality Analyst @ GE Capital
Ana Sequeira's Education
- Universidade Nova de Lisboa
Post Graduate (Social Movements)
2008 - 2009 - Universidade Nova de Lisboa
Graduate (Anthropology)
1995 - 2001
Ana Sequeira's Skills
- Process Improvement Methodologies
- Quality Management Strategy
- Voice of the Customer Tools
- Process Harmonization and Standarization
- Melhoria de processos
- Quality Management
- Estratégia empresarial
- Liderança de equipe
- Estratégia
- Gestão
Ana Sequeira's Summary
Ana Sequeira, based in Lisbon, Portugal, is currently a Customer Experience Manager at Grupo Heineken, Sociedade Central de Cervejas, bringing experience from previous roles at BMW Financial Services and GE Money. Ana Sequeira holds a 2008 - 2009 Post Graduate in Social Movements @ Universidade Nova de Lisboa. With a robust skill set that includes Process Improvement Methodologies, Quality Management Strategy, Voice of the Customer Tools, Process Harmonization and Standarization, Melhoria de processos and more, Ana Sequeira contributes valuable insights to the industry. Ana Sequeira has 3 emails on RocketReach.
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