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Ana Mitchell Location
United States
Ana Mitchell Work
Vice President and General Manager @ (September 2026 - Present)
Vice President and GM @ (May 2024 - Present)
Vice President and GM @ (November 2022 - June 2024)
Vice President, Credit Operations @ (November 2019 - November 2022)
Director, Operations @ (May 2012 - November 2019)
SVP, Head of Operations, Collections @ (June 2011 - April 2012)
SVP and Deputy Centre Manager (Service Delivery LAM in Mexico City) @ (October 2009 - May 2011)
VP and Director, Global Resourcing and Operations @ (December 2006 - October 2009)
VP Bi-Lingual Collections @ (March 2006 - December 2006)
Ana Mitchell Education
Duke University
Amex and Duke Accelerated Leadership Development (ALD) Program
2023-2024
Penn State University
Bachelor of Arts - BA (Organizational Leadership)
Ana Mitchell Skills
Banking
Business Process Improvement
Business Relationship Management
Call Center
Call Centers
Change Management
Conflict Resolution
Contact Centers
Continuous Process Improvement
Credit
Credit Cards
Credit Risk
Executive Management
Financial Risk
Loans
Management
Offshoring
Operational Risk Management
Operations Management
Portfolio Management
Problem Solving
Process Improvement
Relationship Management
Retail Banking
Risk Management
Strategic Planning
Talent Developer
Tranformational Leadership
Vendor Management
Operations
Business Process
Operational Risk
Ana Mitchell Summary
Ana Mitchell, based in United States, is currently a Vice President and General Manager at American Express. Ana Mitchell brings experience from previous roles at American Express, American Express México and Capital One. Ana Mitchell holds a 2023 - 2024 Amex and Duke Accelerated Leadership Development (ALD) Program @ Duke University. With a robust skill set that includes Banking, Business Process Improvement, Business Relationship Management, Call Center, Call Centers and more. Ana Mitchell has 2 emails and 2 mobile phone numbers on RocketReach.
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