Ana Larson Email & Phone Number
Director, Participant Services @ Mutual of America
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Ana Larson Location
- Phoenix, AZ, US
Ana Larson Work
- 2023 -now Director, Participant Services @
- 2020 -2023 Senior Customer Service Manager @
- 2016 -2020 Director of Call Center Operations Support @ Macy's
- 2011 -2016 Director of Fraud Call Center Operations @ Macy's
- 2009 -2011 Manager New Accounts Call Center Operations @ Macy's
- 2006 -2009 Manager of HR Services Call Center Operations @ Macy's
- 2001 -2006 Senior Manager Human Resources Operations @
Ana Larson Education
- Harvard Business School Online
Certificate in Organizational Leadership
2023-2023 - University of Phoenix
Master of Business Administration (MBA) (Human Resources Management and Services)
- University of Phoenix
BS (Business /Communications)
- Escuela Superior Gabriela Mistral
High School Diploma
Ana Larson Skills
- Regulatory Requirements
- Workforce Management
- Service Levels
- Organization Skills
- High-Pressure Environments
- Communication
- Cross-functional Team Leadership
- Business Planning
- Customer Satisfaction
- Sales Management
- Program Management
- Continuous Improvement
- Leadership
- Team Building
- Coaching
- Customer Service
- Retail
- Management
- Talent Developer
- Fraud Prevention
- Establishing New Accounts
- Operations Management
- Human Resources
- Associate Development
- Associate Engagement
- Apparel
- Inventory Management
- Onboarding
- Performance Management
- Recruiting
- Succession Planning
- Talent Management
- Training
- Call Center Administration
- Bilingual Spanish
- Business Process Outsourcing (BPO)
- Employee Engagement
- Employee Relations
- Project Management
- Sales
- Strategic Planning
- Microsoft Office
- Microsoft Excel
- Mentoring
- Executive Leadership
- Leadership Development
- Performance manageent
- Organizational Development
- Business Strategy
- HR Strategy
- Employee Benefits Design
- Financial Services
- Interviewing
- Process Improvement
- Team Leadership
- Staff Assessment
- Strategic Human Resources Leadership
Ana Larson Summary
- Ana Larson, based in Phoenix, AZ, US, is currently a Director, Participant Services at Mutual of America Financial Group. Ana Larson brings experience from previous roles at George Brazil Air Conditioning & Heating and Macy's. Ana Larson holds a 2023 - 2023 Certificate in Organizational Leadership @ Harvard Business School Online. With a robust skill set that includes Regulatory Requirements, Workforce Management, Service Levels, Organization Skills, High-Pressure Environments and more. Ana Larson has 2 emails and 3 mobile phone numbers on RocketReach.
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