Ana Dirce Marques Dávalos's Location
São Paulo, SP, BR
Ana Dirce Marques Dávalos's Work
- Diretora de Recursos Humanos @ Sercom
- CEO @ Quantum Assessment
- Diretora Regional de Clientes Multisetor @ Atento
- Diretora de Planejamento de Serviços ao Cliente @ Editora Abril SA
- Gerente de Qualidade da Diretoria de Canais e Distribuição @ Unibanco SA
Ana Dirce Marques Dávalos's Education
- IBMEC Business School/Insper SP
MBA (MBA Executivo em CRM)
2004 - 2005 - Universidade Federal da Bahia
licenciatura (educação)
1982 - 1986
Ana Dirce Marques Dávalos's Skills
- Centrais De Atendimento
- Call Center
- Strategic Planning
- Customer Relations
- Sales Management
- CRM
- E Commerce
- Business Intelligence
Ana Dirce Marques Dávalos's Summary
Ana Dirce Marques Dávalos, based in São Paulo, SP, BR, is currently a Diretora de Recursos Humanos at Sercom Contact Center, bringing experience from previous roles at Quantum Assessment, Atento Brasil SA, Editora Abril SA and Unibanco SA. Ana Dirce Marques Dávalos holds a 2004 - 2005 MBA in MBA Executivo em CRM @ IBMEC Business School/Insper SP. With a robust skill set that includes Centrais De Atendimento, Call Center, Strategic Planning, Customer Relations, Sales Management and more, Ana Dirce Marques Dávalos contributes valuable insights to the industry. Ana Dirce Marques Dávalos has 2 emails and 4 mobile phone numbers on RocketReach.
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