Ana Barrera Email & Phone Number
Customer Service Manager @ MGA Entertainment
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Ana Barrera Location
- Santa Clarita, CA, US
Ana Barrera Work
- Customer Service Manager @ (March 2017 - Present)
- Participant Services Manager @ (July 2012 - October 2015)
- Assistant Manager-Participant Services @ (January 2008 - July 2012)
Ana Barrera Education
- University of Phoenix
Master's degree (Business Administration and Management, General)
2008 - University of Phoenix
Bachelor’s Degree (Business Administration and Management, General)
2006
Ana Barrera Skills
- Attention to Detail
- Business Process
- Business Process Improvement
- Business Strategy
- Call Center Development
- Call Centers
- Call Monitoring
- Call Quality
- Coaching
- Coaching & Mentoring
- Communication
- Conflict Management
- Contact Center Management
- Contact Center Operations
- Cross-functional Team Leadership
- Customer Experience
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Support
- Employee Relations
- English
- Identifying Trends
- Key Performance Indicators
- Leadership
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- New Hires
- Outlook
- Performance Improvement
- Performance Metrics
- Performance Reporting
- Performance Reviews
- PowerPoint
- Problem Solving
- Process Improvement
- Project Management
- Quality Assurance
- Quality Processes
- Resolving Issues
- Skilled Multi-tasker
- Staff Development
- Supervisory Skills
- Team Building
- Team Leadership
- Team Management
- Team Motivation
- Team Performance
- Team-oriented
- Training
- Windows
- Team Oriented
- Cross Functional Team Leadership
Ana Barrera Summary
- Ana Barrera, based in Santa Clarita, CA, US, is currently a Customer Service Manager at MGA Entertainment. Ana Barrera brings experience from previous roles at Screen Actors Guild - Producers Pension & Health Plans. Ana Barrera holds a Master's degree in Business Administration and Management, General @ University of Phoenix. With a robust skill set that includes Attention to Detail, Business Process, Business Process Improvement, Business Strategy, Call Center Development and more. Ana Barrera has 4 emails and 6 mobile phone numbers on RocketReach.
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