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Amy Yoder Location
Frisco, TX, US
Amy Yoder Work
Senior Manager, Customer Order Acceleration @ (January 2017 - Present)
Information Technology Engineering Manager @ (March 2020 - Present)
Manager, Business Process Innovation @ (January 2019 - March 2020)
Senior Manager, Customer Order Acceleration @ (November 2017 - March 2020)
Customer Care Manager @ (June 2009 - Present)
Customer Service Manager @ (April 2003 - January 2009)
Product Manager @ (October 2005 - June 2006)
Billing Analyst @ (January 2003 - January 2004)
Provisioning Manager @ (January 1999 - January 2001)
Amy Yoder Education
Collin
(Business Administration)
1995-1996
Amy Yoder Skills
Sla
Telecommunications
VoIP
Call Center
Integration
Vendor Management
Process Improvement
Call Centers
Product Management
Agile Methodologies
Software Documentation
Customer Satisfaction
IP
Team Leadership
Leadership
Project Management
Troubleshooting
Management
Wireless
Customer Service
CRM
Technical Support
Cross-functional Team Leadership
Managed Services
Professional Communication
Networking
Unified Communications
Cross Functional Team Leadership
Support
Sales
Communications
Enterprise Sales
Amy Yoder Summary
Amy Yoder, based in Frisco, TX, US, is currently a Senior Manager, Customer Order Acceleration at Level 3 Communications. Amy Yoder brings experience from previous roles at Centurylink and Level 3 Communications. Amy Yoder holds a 1995 - 1996 Collin. With a robust skill set that includes Sla, Telecommunications, VoIP, Call Center, Integration and more. Amy Yoder has 2 emails and 2 mobile phone numbers on RocketReach.
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