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Amy Yoder Location
Frisco, TX, US
Amy Yoder Work
Senior Manager, Customer Order Acceleration @ (January 2017 - Present)
Information Technology Engineering Manager @ (March 2020 - Present)
Manager, Business Process Innovation @ (January 2019 - March 2020)
Senior Manager, Customer Order Acceleration @ (November 2017 - March 2020)
Customer Care Manager @ (June 2009 - Present)
Customer Service Manager @ (April 2003 - January 2009)
Product Manager @ (October 2005 - June 2006)
Billing Analyst @ (January 2003 - January 2004)
Provisioning Manager @ (January 1999 - January 2001)
Amy Yoder Education
Collin
(Business Administration)
1995-1996
Amy Yoder Skills
Agile Methodologies
Analytical Skills
Build Strong Relationships
Business Development
Business Requirements
CRM
Call Center
Call Centers
Communication
Cross-functional Team Leadership
Customer Satisfaction
Customer Service
Defining Requirements
Engineering
Engineering Management
Establishing Priorities
IP
Integration
Leadership
Lean Process Improvement
Managed Services
Management
Networking
Operations
Oral Communication
Organization Skills
Problem Solving
Process Efficiency
Process Improvement
Product Management
Product Road Mapping
Product Vision
Professional Communication
Project Management
Resource Allocation
Salesforce Lightning
Salesforce Vlocity
Salesforce.com
Scrum
Service Delivery
Sla
Software Deployment
Software Development
Software Development Life Cycle (SDLC)
Software Documentation
Software Projects
Stakeholder Engagement
Stakeholder Management
Strategic Initiatives
Strategy
Team Leadership
Team Motivation
Technical Support
Telecommunications
Troubleshooting
Unified Communications
Vendor Management
VoIP
Web Applications
Wireless
Cross Functional Team Leadership
Support
Sales
Communications
Enterprise Sales
Amy Yoder Summary
Amy Yoder, based in Frisco, TX, US, is currently a Senior Manager, Customer Order Acceleration at Level 3 Communications. Amy Yoder brings experience from previous roles at Centurylink and Level 3 Communications. Amy Yoder holds a 1995 - 1996 Collin. With a robust skill set that includes Agile Methodologies, Analytical Skills, Build Strong Relationships, Business Development, Business Requirements and more. Amy Yoder has 2 emails and 2 mobile phone numbers on RocketReach.
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