Amy Williams Email & Phone Number
Public Sector Channel Manager @ Global Protection Corp.
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Amy Williams Location
- Haverhill, MA, US
Amy Williams Work
- Public Sector Channel Manager @ (May 2025 - Present)
- Director of Support Operations and Customer Service @ (January 2021 - Present)
- Customer Support Manager @ (January 2017 - January 2021)
- Customer Support Specialist @ (January 2016 - January 2017)
- Network Operations Coach @ (January 2016 - January 2016)
- Customer Recovery Lead and Escalation Specialist @ (January 2013 - January 2016)
- Customer Care Specialist @ (January 2011 - January 2013)
- Customer Service Manager @ (January 2009 - January 2011)
Amy Williams Education
- Salem State University
Bachelor of Arts - BA (Art Teacher Education)
2008
Amy Williams Skills
- Process Improvement
- Account Management
- Analytical Skills
- Attention to Detail
- Benchmarking
- Business Analysis
- Business Continuity
- Business Development
- Business Planning
- Business Process Improvement
- Business Strategy
- Business-to-Business (B2B)
- Client Relations
- Client Services
- Communication
- Communication Training
- Compliance Management
- Computer Literacy
- Confidentiality
- Contact Centers
- Conventions
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Success
- Customer Support
- Data Analysis
- Data Entry
- Decision-Making
- E-Commerce
- Easily Adaptable
- Escalation Resolution
- Executive Support
- Facilities Operations
- Fine Art
- Food and Beverage Operations
- Human Resources (HR)
- Key Performance Indicators
- Leadership
- Loss Prevention Audits
- Marketing
- Marketing Strategy
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Multi-channel Marketing
- Multitasking
- Negotiation
- Office Administration
- Operational Efficiency
- Operations
- Operations Management
- Organization Skills
- Performance Management
- PowerPoint
- Problem Solving
- Process Creation
- Product Support
- Project Management
- Public Speaking
- Quality Assurance
- Recruiting
- Regulatory Compliance
- Regulatory Requirements
- Relationship Building
- Reporting & Analysis
- Research
- Sales
- Sales Operations
- Sales Processes
- Sales Strategy
- Salesforce.com
- Salesforce.com Administration
- Service-Level Agreements (SLA)
- Social Media
- Soft Skills
- Staff Training
- Standard Operating Procedure (SOP)
- Strategic Leadership
- Strategic Planning
- Strategy
- Subscriptions
- Supervisory Skills
- Supply Chain Management
- Team Building
- Team Leadership
- Teamwork
- Technology Implementation
- Time Management
- Training
- Training and Development (HR)
- Triage
- Voice of the Customer
- Wineries
- Workplace Safety
- Written Communication
- Zendesk
Amy Williams Summary
- Amy Williams, based in Haverhill, MA, US, is currently a Public Sector Channel Manager at Global Protection Corp. . Amy Williams brings experience from previous roles at Traveling Vineyard and Agero, Inc.. Amy Williams holds a Bachelor of Arts - BA in Art Teacher Education @ Salem State University. With a robust skill set that includes Process Improvement, Account Management, Analytical Skills, Attention to Detail, Benchmarking and more. Amy Williams has 2 emails and 1 mobile phone numbers on RocketReach.
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