Amy Williams Email & Phone Number
Director of Support Operations @ Traveling Vineyard
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Amy Williams Location
- Boston, MA, US
Amy Williams Work
- 2016 -now Director of Support Operations @
- 2011 -2016 Network Operations Coach @
- 2009 -2011 Customer Service Manager @
Amy Williams Education
- Salem State University
Bachelor of Arts (B.A.) (Art Teacher Education)
2001-2008
Amy Williams Skills
- Leadership
- Verbal De Escalation
- Team Building
- Social Media
- Client Relations
- Salesforce.com
- Root Cause Analysis
- Sales
- Escalations Management
- Customer Satisfaction
- Client Liaison
- Vendor Management
- Team Leadership
- Quality Assurance
- Process Creation
- Root Cause Problem Solving
- Microsoft Office
- Salesforce.com Implementation
- Claims Resolution
- Microsoft Excel
- Employee Training
- Qualitative Research
- Escalation Resolution
- Customer Service
- Salesforce.com Administration
- Multi Channel Marketing
- Business Process Improvement
- Management
- Research
- Systems Analysis
- Process Improvement
- Requirements Gathering
- Certified Business Analyst
- Requirements Analysis
- Business Analysis
- Business Requirements
- SDLC
- PMP
- Visio
- Data Analysis
- Data Modeling
- Business Process
- Software Project Management
- Insurance
Amy Williams Summary
- Amy Williams, based in Boston, MA, US, is currently a Director of Support Operations at Traveling Vineyard. Amy Williams brings experience from previous roles at Agero, Inc. and Nordstrom. Amy Williams holds a 2001 - 2008 Bachelor of Arts (B.A.) in Art Teacher Education @ Salem State University. With a robust skill set that includes Leadership, Verbal De Escalation, Team Building, Social Media, Client Relations and more. Amy Williams has 1 emails on RocketReach.
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