Director, Accounts Receivable @ (December 2014 - January 2020)
Business Analyst @ (November 2012 - December 2014)
Director, Customer Service and Compliance @ (August 2009 - November 2012)
Customer Compliance Specialist @ (May 2008 - August 2009)
Administrative Analyst @ (December 2006 - May 2008)
Executive Assistant @ (June 2005 - December 2006)
Card Supervisor @ (June 2004 - June 2005)
Executive Assistant @ (September 2000 - May 2004)
Sales Representative @ Pulse Publications (September 1998 - May 2000)
Amy Williams Education
Capella University
Master of Business Administration (MBA) (IT Management & Global Operations & Supply Chain Management)
2013-2015
Ohio University
Bachelor's Degree (Business/Marketing)
1994-1998
Amy Williams Skills
Customer Service
Sales Operations
Sales
Customer Satisfaction
Sales Management
Call Centers
Wholesale
Pricing
Business Development
Budgets
Business Analysis
Account Management
Accounts Receivable
Retail
Sales Process
B2B
Event Planning
Analysis
Budgeting
Forecasting
Inventory Management
Business Process Improvement
Merchandising
Standard Operating Procedure (SOP)
Management
Leadership
Team Building
Team Leadership
Time Management
Employee Training
Negotiation
Process Improvement
Customer Management
Customer Analysis
Microsoft Outlook
Microsoft Word
Project Management
Strategic Planning
Standard Operating Procedure Sop
Standard Operating Procedure
Amy Williams Summary
Amy Williams, based in Logan, OH, US, is currently a Sr. Vice President, Global Customer Experience at Rocky Brands, Inc.. Amy Williams brings experience from previous roles at Rocky Brands, Inc.. Amy Williams holds a 2013 - 2015 Master of Business Administration (MBA) in IT Management & Global Operations & Supply Chain Management @ Capella University. With a robust skill set that includes Customer Service, Sales Operations, Sales, Customer Satisfaction, Sales Management and more. Amy Williams has 2 emails and 2 mobile phone numbers on RocketReach.
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