Amy West Email & Phone Number
Chief Operating Officer @ TRAY
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Amy West Location
- Atlanta, GA, US
Amy West Work
- Chief Operating Officer @ (July 2022 - Present)
- Global Vice President - Software Maintenance and Support, PS, and SaaS Operations @ (February 2021 - June 2022)
- Vice President - Global Professional Services @ (July 2017 - February 2021)
- Senior Director - Customer Engagement, Solutions Support and Services Enablement @ (January 2012 - July 2017)
- Director - Product Maintenance, Customer Success and Operations @ (January 2007 - January 2012)
Amy West Education
- Carroll University
Bachelor of Science
1989-1993 - Georgia State University - J. Mack Robinson College of Business
NCR Emerging Leader Program (Business Administration and Management, General)
2013
Amy West Skills
- Account Management
- Agile & Waterfall Methodologies
- Artificial Intelligence (AI)
- Budgeting
- Business Analysis
- Business Intelligence
- Business Process Improvement
- Client Services
- Contracts
- Cross-functional Team Leadership
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Enterprise Software
- Finance
- Financial Planning
- Forecasting
- Global Delivery
- Help Desk Support
- Human Resources (HR)
- Human Resources Information Systems (HRIS)
- Incident Management
- Interpersonal Skills
- Leadership
- Leadership Development
- Long-term Customer Relationships
- Management
- Management Consulting
- Operations
- Operations Management
- Organizational Development
- Process Improvement
- Product Development
- Product Management
- Professional Services
- Program Management
- Project Delivery
- Project Management
- Requirements Analysis
- Resource Development
- Risk and Compliance
- SDLC
- SaaS
- Salesforce.com
- Service Delivery
- Software Implementation
- Software Industry
- Software Quality Assurance
- Software as a Service (SaaS)
- Solution Selling
- Startups
- Technical Support
- Training Delivery
- Vendor Management
- Written Communication
- Long Term Customer Relationships
- Healthcare
- Strategy
- Cross Functional Team Leadership
- Training
- Agile And Waterfall Methodologies
- Integration
- Customer Relationship Management Crm
- Software as a Service Saas
- Software as a Service
- Customer Relationship Management
Amy West Summary
- Amy West, based in Atlanta, GA, US, is currently a Chief Operating Officer at TRAY. Amy West brings experience from previous roles at Diebold Nixdorf, SumTotal Systems, LLC, NCR Corporation and Radiant Systems Inc.. Amy West holds a 1989 - 1993 Bachelor of Science @ Carroll University. With a robust skill set that includes Account Management, Agile & Waterfall Methodologies, Artificial Intelligence (AI), Budgeting, Business Analysis and more. Amy West has 2 emails and 5 mobile phone numbers on RocketReach.
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