Chief Customer Officer @ (June 2025 - February 2026)
Vice President Meter to Cash @ (November 2022 - June 2025)
Vice President Contact Center Ops @ (November 2021 - November 2022)
Vice President Operations Support @ (July 2019 - September 2020)
Executive Director Customer Operations @ (July 2014 - July 2019)
Director Of Customer Service @ (January 2013 - January 2014)
Director Revenue Management and Protection @ (January 2010 - January 2013)
General Manager Strategy Revenue Management and Protection @ (January 2008 - January 2010)
Manager Strategy Credit and Collections @ (January 2007 - January 2008)
Various roles of expanded scope and responsibility @ (January 1994 - January 2007)
Amy Walt Education
University of Michigan
Bachelor of Business Administration - BBA (Accounting)
Amy Walt Skills
Lean Transformation
Cultural Transformation
Employee Engagement
Strategic Planning
Analytics
Agile Methodologies
Contact Centers
Facility Management (FM)
Safety Management Systems
Fleet Management
Corporate Real Estate
Incident Command
Public Policy
Customer Service
Leadership Development
Strategic Thinking
Team Building
Executive Leadership
Breakthrough Thinking
Root Cause Problem Solving
Vision Development
Collective Bargaining
Facilities Operations
Leadership
Management
Finance
Customer Satisfaction
Customer Experience
Problem Solving
Business Analytics
Strategy
Business Intelligence (BI)
Amy Walt Summary
Amy Walt, based in Houston, TX, US, is currently a Chief Administrative Officer at Algonquin Power & Utilities Corp.. Amy Walt brings experience from previous roles at Algonquin Power & Utilities Corp., Entergy and Consumers Energy. Amy Walt holds a Bachelor of Business Administration - BBA in Accounting @ University of Michigan. With a robust skill set that includes Lean Transformation, Cultural Transformation, Employee Engagement, Strategic Planning, Analytics and more. Amy Walt has 4 emails and 3 mobile phone numbers on RocketReach.
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