Amy Wallace Email & Phone Number
Director of Technical Support @ TextUs
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Amy Wallace Location
- Denver, CO, US
Amy Wallace Work
- Director of Technical Support @ (August 2026 - Present)
- Director of Client Support @ (August 2024 - August 2026)
- Senior Manager, Support Operations @ (July 2021 - July 2024)
- Senior Manager, Support Services @ (August 2020 - July 2021)
- Clinic Success Manager @ (November 2019 - August 2020)
- Director, Global eCommerce Services @ (September 2016 - September 2019)
- Client Services Manager, North America @ (September 2011 - September 2016)
- Recruiting Manager @ (January 2007 - January 2011)
- Marketing Event Coordinator @ (January 2002 - January 2007)
Amy Wallace Education
- Greenville Tech 1993
- Manchester University 1992
- Enrico Fermi High School 1991
Amy Wallace Skills
- Driving Results
- Revenue & Profit Growth
- Strategic Communications
- Staff Retention
- Customer Retention
- Communication
- Business Process Improvement
- Customer Satisfaction
- Looker (Software)
- SaaS Development
- Customer Success
- Salesforce
- Computer Software Training
- Software Implementation Management
- Software Project Management
- Analytical Skills
- Social Media
- Technology Product Development
- People Management
- SASS
- College Recruiting
- Background Checks
- Payroll Processing
- Interviewing
- Exit Interviews
- New Hire Orientations
- Event Management
- Logistics Management
- Sports Fan Engagement
- Customer Engagement
- Business Process Outsourcing (BPO)
- Cross-functional Team Leadership
- Operational Readiness
- Global Client Management
- Process Improvement
- Conflict Management
- Human Resources
- Onboarding
- Systems Analysis
- Account Management
- Marketing Strategy
- Social Media Marketing
- Recruiting
- CRM
- Customer Relationship Management (CRM)
- Project Management
- Financial Forecasting
- Budget Management
- Service-Level Agreements (SLA)
- P&L Management
- Operations Management
- Outlook
- Microsoft Power BI
- JIRA
- Customer Service
- Team Leadership
- Conflict Resolution
- Management
- Teamwork
- Training
- Leadership
- Organizational Leadership
- Client Relations
- Mentoring
- Customer Support
- Promotions
- Performance Metrics
- Zendesk
- KPI Implementation
- SOP Development
- Performance Enhancement
- Metrics Reporting
- Salesforce.com Administration
- Confluence
- Shared Services
- Multi-functional
- Marketing
- Software as a Service (SaaS)
Amy Wallace Summary
- Amy Wallace, based in Denver, CO, US, is currently a Director of Technical Support at TextUs. Amy Wallace brings experience from previous roles at AgencyBloc, Checkr, Inc., EverCommerce and Unified Practice. Amy Wallace holds a Greenville Tech. With a robust skill set that includes Driving Results, Revenue & Profit Growth, Strategic Communications, Staff Retention, Customer Retention and more. Amy Wallace has 2 emails and 2 mobile phone numbers on RocketReach.
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