Customer Experience Operations Manager @ (May 2019 - March 2021)
Customer Operations Supervisor @ (March 2017 - May 2019)
Social Media Coordinator @ (February 2017 - March 2019)
Marketing and Promotions Operations Executive @ (September 2016 - February 2017)
Sr. Social Media Coordinator @ (June 2015 - September 2016)
Marketing Tech Executive @ (August 2013 - August 2015)
Revenue Operations Intern @ (May 2012 - January 2013)
Amy Spence Education
University of Central Florida
Organizational Leadership
University of Tennessee at Martin
International Relations and Affairs
Amy Spence Skills
Google Analytics
Adobe Creative Suite
Photoshop
Google Adwords Professional
Hospitality
Public Speaking
Marketing Strategy
Microsoft Word
Adobe Design Programs
Customer Service
Event Planning
Microsoft Office
Microsoft Excel
Conflict Resolution
Resource Management
Memorization
High Pressure Environment
Outdoor Recreation
International Relations
Long-term Customer Relationships
Microsoft Technologies
ADP Payroll
Account Management
Analytical Skills
CJ
CRM Databases
CX
Communication
Customer Acquisition
Customer Escalation Management
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Support
Design
Google Ads
High-Pressure Situations
Human Resources Information Systems (HRIS)
Jira
Leadership
Leading Operations and Department Teams
Managing Profitability
Managing Revenue Goals
Managing and Conducting Human Resources Activities
Managing the Guest Experience
Opera
Property Management Systems
SaaS Development
Salesforce Lightning
Salesforce Marketing Cloud
Social Media
Software as a Service (SaaS)
Strategic Communications
Strategic Thinking
Strategy
Supervisory Skills
Teamwork
Workday
Workday Integration
Zendesk
asgard
Long Term Customer Relationships
Amy Spence Summary
Amy Spence, based in United Kingdom, is currently a Head of Customer Success and Relations | Director of Customer Success and Relations at Clarion Events. Amy Spence brings experience from previous roles at Clarion Events, Creator Economy Live and Affiliate Summit. Amy Spence holds a Organizational Leadership @ University of Central Florida. With a robust skill set that includes Google Analytics, Adobe Creative Suite, Photoshop, Google Adwords Professional, Hospitality and more. Amy Spence has 2 emails and 1 mobile phone numbers on RocketReach.
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