Amy Roberts Email
Director of Customer Solutions @ Unsworth
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Amy Roberts Location
- Gravesend, GB
Amy Roberts Work
- Director of Customer Solutions @ (June 2026 - Present)
- Customer Success Director @ (March 2025 - June 2026)
- Global Head of Solutions Delivery @ (October 2023 - March 2025)
- Director of Business Process Improvements and Implementations @ (May 2022 - October 2023)
- Head of Business Process Improvement and Implementations @ (April 2021 - May 2022)
- Senior Manager- Business Process Improvement @ (November 2020 - April 2021)
- Senior Manager @ (October 2016 - October 2020)
- Supply Chain Manager - EMEA (Europe, Middle East and Africa) @ (October 2013 - October 2016)
- UK Customer Implementation Manager -Business Customers @ (March 2012 - October 2013)
- Program Manager EMEA @ (July 2012 - January 2013)
- UK Customer Services Manager @ (December 2004 - April 2012)
- Export Clerk @ Kuehne & Nagel (July 2003 - December 2004)
- Administrator @ Swan Valley Secondary School (March 2003 - July 2003)
- Export Clerk @ King International Shipping (October 2001 - March 2003)
- Branch Administrator @ Stannah Lift Services (May 2001 - October 2001)
- Admin Assistant @ Gala Coffee & Tea Ltd (May 2000 - May 2001)
Amy Roberts Education
- Northfleet School for Girls
English/ Maths/ Science/ Media Studies/ Business Studies/ German/ Design Technology
1994-1999
Amy Roberts Skills
- 3PL
- Account Management
- Agile & Hybrid Delivery Models
- Air Freight
- Analysis
- Analytics
- Business Analysis
- Business Development
- Business Development & Relationship Management
- Business Process Improvement
- Business Process Management
- Business Process Mapping
- Business Process Re-engineering
- CRM
- Change Management
- Change Programmes
- Cloud Migration
- Commercial Enablement
- Continuous Improvement
- Continuous Integration and Continuous Delivery (CI/CD)
- Cost Optimisation
- Cross-functional Coordination
- Cross-functional Team Leadership
- Cross-team Collaboration
- Customer Adoption
- Customer Escalation Management
- Customer Health Frameworks
- Customer Lifecycle Management
- Customer Retention
- Customer Satisfaction
- Customer Success Management
- Customer Success Strategy
- Customer Support
- Customs Regulations
- Digital Marketing
- Digital Strategy
- Digital Transformation
- Diversity, Equity, and Inclusion (DEI) Initiative Implementation
- Document & Data Quality Improvement
- End to End Solutions
- Enterprise Customer Management
- Enterprise Software
- Escalation Resolution
- Executive Stakeholder Management
- Expansion & Upsell Strategy
- Export Operations
- Freight Forwarding
- Global Cross-Functional Team Leadership
- IT Enabled Business Transformation
- IT Transformation
- Information Technology
- International Logistics
- Lean Process Improvement
- Life Coaching
- Logistics
- Logistics Management
- Management
- Operating Model Design & Execution
- Operating Models
- Operational Excellence
- Operations Management
- People Development
- Performance Metrics
- Portfolio Management
- Post Go Live Transformation
- Process Engineering
- Process Improvement
- Product Adoption
- Product Design
- Product Development
- Product Service
- Program Implementation
- Programme Governance
- Project Management
- Recruiting
- Release Management
- Resource Management
- Risk Management
- SaaS / Platform Enablement (even if not pure SaaS)
- Sales Operations
- Senior Stakeholder Management
- Solution Selling
- Stakeholder Management
- Strategic Planning
- Strategy
- Strategy Account Management
- Strategy Implementation
- Supply Chain
- Supply Chain & Operations Transformation
- Supply Chain Management
- Supply Chain Operations
- Supply Chain Optimization
- Supply Chain Strategy & Manufacturing Digitalisation
- Team Leadership
- Team Management
- Technical Solution Design
- Training
- Transportation Management
- Value Realisation & ROI
- Voice of the Customer
Amy Roberts Summary
- Amy Roberts, based in Gravesend, GB, is currently a Director of Customer Solutions at Unsworth. Amy Roberts brings experience from previous roles at EV Cargo. Amy Roberts holds a 1994 - 1999 English/ Maths/ Science/ Media Studies/ Business Studies/ German/ Design Technology @ Northfleet School for Girls. With a robust skill set that includes 3PL, Account Management, Agile & Hybrid Delivery Models, Air Freight, Analysis and more. Amy Roberts has 2 emails on RocketReach.
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Top Unsworth Employees
Thomas Kuehn
Managing Director
London, GB
Robert Kelly
Customs Solutions Manager - Key Accounts
United Kingdom
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