Amy Riley Email & Phone Number
Director @ CSL
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Amy Riley Location
- Drums, PA, US
Amy Riley Work
- Director @ (April 2022 - Present)
- Senior Manager, Sales and Commercial Operations @ (September 2016 - April 2022)
- Director Site Operations @ (February 2007 - May 2016)
- Director, Access and Reimbursement @ (May 2013 - March 2015)
- Program Manager @ (March 2011 - May 2013)
- Program Supervisor @ (April 2009 - March 2011)
- Sales Representative @ (February 2007 - April 2009)
- Senior Intensive Case Manager and Case Technician Supervisor @ (September 1998 - February 2007)
- Councellor and Advocate @ Luzerne County Domestic Violence Service Center (December 1997 - September 1998)
Amy Riley Education
- Villanova University 2004-2004
- King's College
BA
1993-1997
Amy Riley Skills
- Healthcare
- Pharmaceutical Industry
- Program Management
- Contact Centers
- U.S. Health Insurance Portability and Accountability Act (HIPAA)
- Patient Communications
- Marketing
- Program Development
- Process Improvement
- Cross-functional Team Leadership
- Training
- Business Process Improvement
- Vendor Management
- Project Management
- Strategic Planning
- Customer Experience
- Performance Management
- Leadership
- Change Management
- Customer Relationship Management (CRM)
- HUB
- Coaching
- Analytical Skills
- Insurance
- CRM
- Metrics
- Team Leadership
- Team Building
- Business Process
- Management
- Customer Satisfaction
- Business Analysis
- Strategy
- Customer Service
- Quality Assurance
- Account Management
- Operations Management
- Call Centers
- Vaccines
- Managed Care
- Manage Complex Projects
- Exception Management
- Compliance Management
- Microsoft Office
- Reporting & Analysis
- Outsourcing
- Business Development
- Customer Relationship Management Crm
- u.s. Health Insurance Portability and Accountability Act Hipaa
- Call Center
- Rare Diseases
- Reporting and Analysis
- Cross Functional Team Leadership
- Ivig
- Hemophilia
- Nursing
- Community Outreach
- Customer Service Representatives
- Verifications
- Sales
- Location
- Oracle Database
- Performance Metrics
- Finance
- Return on Investment
- Telemarketing
- Road
- Quality Measures
- Temporary Placement
- Legal
- Vice Presidents
- Staff Scheduling
- Program Production
- Resume
- Salesforce.com
- Workflow
- Human Resources
- Execution
- Profit
- Customized Training
- Forecasting
- System
- Mental Health
- Business Services
- Turning Around
- Data Processing
- Utilization
- Reports
- Supervision
- Agent Development
- Strategies
- Oncology
- New Business Development
- Testing
- Point of Contact
- Patient
- Demonstration
- Solution
- Switchboard
- Analysis
- RFP
- Cognos
- Applications
- Floors
- Schedules
- Cost Savings
- Operations
- Kronos
- New Hires
- Service Quality
- Avaya Technologies
- Project Planning
- Project
- Flows
- Contractual Agreements
- Supports
- Customer Quality
- High Profile
- Internal Audit
- Six Sigma
- Reimbursement
- Headcount
- Reviews
- Oracle
- Margin Improvement
- Compliance
- Addressing
- Psychology
- Business Continuity
- Proposal Writing
- Pharmaceutics
- Certified Trainer
- Agents
- Telephony
- Site Operations
- Data Handling
- Versatile
- Account Directors
- Directing
- Siebel
- Customer Relationship Management
- u.s. Health Insurance Portability and Accountability Act
Amy Riley Summary
- Amy Riley, based in Drums, PA, US, is currently a Director at CSL. Amy Riley brings experience from previous roles at CSL and C3i Healthcare Connections, a Division of Telerx. Amy Riley holds a 2004 - 2004 Villanova University. With a robust skill set that includes Healthcare, Pharmaceutical Industry, Program Management, Contact Centers, U.S. Health Insurance Portability and Accountability Act (HIPAA) and more. Amy Riley has 3 emails and 4 mobile phone numbers on RocketReach.
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