IT Service Management - Service Desk and DR Lead @ PepsiCo
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Amy Power Location
Cork, IE
Amy Power Work
2021 -
now IT Service Management - Service Desk and DR Lead @
2019 -
2021 IT Service Management Governance Lead @
2018 -
2019 IT Business Patner, Group and Business Services @
2014 -
2018 Service Management Analyst @
2012 -
2014 Graduate ICT Business Analyst @ Kerry Group
2011 -
2012 Part-time technical support agent on the Google Team @ Voxpro
2011 -
2011 Junior intern in Networking IT @
2009 -
2011 Customer Service Operator @
2004 -
2008 Sales Assistant @ Mahers sports
Amy Power Education
Munster Technological University
BBIS (Information Technology)
2008
-
2012
Amy Power Skills
Change Management
Microsoft Office
Microsoft Excel
Technical Support
Teamwork
Time Management
Sales
PowerPoint
VMware
Java
Social Media
Management
Windows
Microsoft Word
Visio
Strategic Planning
PHP
MySQL
Oracle
HTML
SQL
Visual Basic
Commissioning
Project Management
JavaScript
ITIL v3 Foundations Certified
Communication
SAP
CSS
Business Analysis
Team Leadership
Customer Service
Amy Power Summary
Amy Power, based in Cork, IE, is currently a IT Service Management - Service Desk and DR Lead at PepsiCo. Amy Power brings experience from previous roles at PepsiCo, Ervia and Kerry Group. Amy Power holds a 2008 - 2012 BBIS in Information Technology @ Munster Technological University. With a robust skill set that includes Change Management, Microsoft Office, Microsoft Excel, Technical Support, Teamwork and more. Amy Power has 1 emails on RocketReach.
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