Amy Phillips Email & Phone Number
Learning and Development Consultant and Instructional Design @ Luminance Inc.
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Amy Phillips Location
- Oakland, IA, US
Amy Phillips Work
- Learning and Development Consultant and Instructional Design @ (August 2024 - Present)
- Senior Call Center Manager @ (April 2023 - August 2024)
- Contact Center Manager @ (June 2020 - April 2023)
- Customer Service Manager @ (October 2017 - October 2019)
- Customer Service Representative @ (October 2016 - October 2017)
- Call Center Manager @ (June 2007 - August 2016)
- Senior Call Center Supervisor @ (November 2014 - July 2015)
Amy Phillips Education
- The University of Akron
Bachelor of Arts (Spanish)
2000-2006 - The University of Akron
Bachelor of Arts (B.A.) (Spanish Language and Literature)
2000-2006
Amy Phillips Skills
- Team Management
- Growing Teams
- Relationship Building
- Problem Solving
- Key Performance Indicators
- Service Delivery
- Support Services
- Easily Adaptable
- Self-Management
- Direct Marketing
- Lead Generation
- Call Center
- Call Center Development
- Customer Service
- Call Centers
- Customer Experience
- Management
- Telemarketing
- Recruiting
- Telecommunications
- Fundraising
- Team Leadership
- Inbound Marketing
- Operations Management
- Workforce Management
- Customer Satisfaction
- Account Management
- CRM
- Team Building
- Leadership
- Microsoft Office
- Training
- Coaching
- Contact Center Operations
- Contact Center Management
- Call Center Administration
- Customer Engagement
- Customer Support
- Customer Service Management
- Customer-focused Service
- Customer Experience Management
- Customer Follow-up
Amy Phillips Summary
- Amy Phillips, based in Oakland, IA, US, is currently a Learning and Development Consultant and Instructional Design at Luminance Inc.. Amy Phillips brings experience from previous roles at PetIQ and CommScope. Amy Phillips holds a 2000 - 2006 Bachelor of Arts in Spanish @ The University of Akron. With a robust skill set that includes Team Management, Growing Teams, Relationship Building, Problem Solving, Key Performance Indicators and more. Amy Phillips has 2 emails and 3 mobile phone numbers on RocketReach.
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