Amy MacMillan Email
CRM and Digital Journeys Lead @ Crisis
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Amy MacMillan Location
- Coulsdon, GB
Amy MacMillan Work
- CRM and Digital Journeys Lead @ (February 2026 - Present)
- CRM Product Owner and Transformation Lead @ (June 2024 - Present)
- Senior Business Change Manager (CRM) @ (January 2023 - December 2023)
- CRM Change Specialist @ (June 2021 - March 2023)
- Head of CRM Delivery and User Experience (Product Owner) @ (January 2018 - March 2021)
- Senior Data Processes and CRM Delivery Manager @ (October 2015 - January 2018)
- Systems and Membership Development Manager (Product Manager) @ (March 2012 - September 2015)
Amy MacMillan Education
- University of Roehampton
2:1 (BSc Psychology and Criminology)
2003-2006
Amy MacMillan Skills
- Agile Project Management
- Backlog Management
- Basic HTML
- Business Analysis
- Business Engagement
- Business Ownership
- Business Process Improvement
- Business Process Mapping
- Business Readiness
- Business Relationship Management
- Business Requirements
- Business Transformation
- Business benefits realisation
- CRM
- CRM Databases
- Change Management
- Charities
- Communication
- Consulting
- Customer Journey Mapping
- Customer Journeys
- Customer Relationship Management (CRM)
- Dependency Management
- Direct Debit
- Fundraising
- Integrated Marketing
- Integration
- Internal Communications
- Leadership
- Management
- Marketing
- Membership Development
- Microsoft Dynamics CRM
- Online direct debit payments
- Predictive response
- Product Design
- Product Development
- Product Management
- Raisers Edge database
- Salesforce.com
- Salesforce.com Administration
- Salesforce.com Implementation
- Senior Stakeholder Management
- Stakeholder Engagement
- Stakeholder Management
- Strategic Business Change
- Strategy
- Team Management
- Training
- Training Delivery
- User Acceptance Testing
- User Experience (UX)
- Web Design
- Cms Wordpress
- Microsoft Office
- Cloud Computing
- User Interface Design
- Strategic Planning
- Event Management
- Project Management
- Iats Payment System
- CMS
Amy MacMillan Summary
- Amy MacMillan, based in Coulsdon, GB, is currently a CRM and Digital Journeys Lead at Crisis. Amy MacMillan brings experience from previous roles at Crisis, Cancer Research UK (CRUK) and Mind. Amy MacMillan holds a 2003 - 2006 2:1 in BSc Psychology and Criminology @ University of Roehampton. With a robust skill set that includes Agile Project Management, Backlog Management, Basic HTML, Business Analysis, Business Engagement and more. Amy MacMillan has 2 emails on RocketReach.
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