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Amy Lee Location
Michigan, United States
Amy Lee Work
2022 -now Client Support Supervisor @
2022 -now Client Support Supervisor @
2019 -2022 Customer Service Team Lead @
2002 -2019 Service Recovery Consultant @
1992 -2002 Retail Store Manager @
Amy Lee Education
Grand Rapids Community College
(Business Administration and Management, General)
1993-1995
Cornerstone University
(Business Administration and Management, General)
Amy Lee Skills
Microsoft Exchange
Task Completion
Order Management
Supervisory Skills
Builds Relationships
Annual Reviews
Defining Requirements
Service Operations
Key Performance Indicators
Customer Satisfaction (CSAT)
Project Management
Contact Centers
Time Management
Customer Experience Management
Team Motivation
Customer Satisfaction
Email Etiquette
Team Performance
Team Management
Relationship Building
Knowledge Sharing
Team Development
Service Levels
Performance Reviews
Written Communication
Business Process Improvement
Training
Problem Solving
Customer Contact
Guest Experience
Employee Training
Team Leadership
Teamwork
People Management
Performance Management
Interpersonal Skills
Customer Experience
Customer Service Management
Communication
Customer Service
Leadership
Team Building
Marketing
Insurance
Analytical Skills
Data Analysis
Microsoft Office
Microsoft Excel
Management
Public Speaking
Survey Research
Amy Lee Summary
Amy Lee, based in Michigan, United States, is currently a Client Support Supervisor at Imperial Graphics, LLC. Amy Lee brings experience from previous roles at Imperial Graphics, LLC, Booking.com, Farmers Insurance and Claire's. Amy Lee holds a 1993 - 1995 Grand Rapids Community College. With a robust skill set that includes Microsoft Exchange, Task Completion, Order Management, Supervisory Skills, Builds Relationships and more. Amy Lee has 1 emails and 1 mobile phone numbers on RocketReach.
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