Amy Johnston Email & Phone Number
VP, Customer Onboarding and Go Live @ Avalara
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Amy Johnston Location
- Seattle, WA, US
Amy Johnston Work
- VP, Customer Onboarding and Go Live @ (April 2023 - Present)
- Director, Executive Programs and Strategy - AWS @ (December 2021 - April 2023)
- Director, Seller Experience @ (December 2018 - December 2021)
- Sr. Manager, Quality, Learning, and Employee Excellence - TRMS @ (January 2015 - December 2018)
- Manager, Product and Program Management, FBA Global Supply Chain @ (June 2012 - January 2015)
- VP Customer Care and Activations @ (January 2007 - January 2012)
- General Manager and Director of Operations @ Eschelon Telecom (April 2004 - September 2007)
- Director of Operations @ Eschelon Telecom (January 2002 - January 2004)
- Director Customer Operations @ Eschelon Telecom (January 2000 - January 2002)
- Customer Care Manager @ Eschelon Telecom (January 1998 - January 2000)
Amy Johnston Education
- Seattle University
MBA (Business)
2001-2004 - Willamette University
BA (Political Science, German)
1993-1997 - Seattle University
Master of Business Administration - MBA
Amy Johnston Skills
- Account Management
- Analytical Skills
- Budgets
- Building Customer Loyalty
- Business Management
- Business Metrics
- Business Process Improvement
- Business Strategy
- CRM
- Call Center
- Call Centers
- Cloud Computing
- Conflict Resolution
- Contact Centers
- Contract Negotiation
- Cross-functional Team Leadership
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Support
- Employee Engagement
- Financial Analysis
- Global Operations
- Global Teams
- Integration
- Leadership
- Leadership Development
- Managed Services
- Management
- Networking
- Operations Management
- Organizational Leadership
- Organizational Planning
- Process Improvement
- Product Management
- Professional Services
- Program Management
- Project Management
- Quality Assurance
- Revenue Analysis
- Sales
- Salesforce.com
- Statistical Data Analysis
- Strategic Planning
- Team Building
- Team Leadership
- Technical Operations
- Thinking Big
- Training
- Vendor Management
- Telecommunications
- Microsoft Office
- Sales Operations
- Cross Functional Team Leadership
- VoIP
- Wireless
- MPLS
- Design
- Sage
- Telephony
- Knowledge Management
- Cross Functional Team
- SIP Trunking
- T1
- Ethernet
- Instructional Design
- Building Customer
- Business Process
- Voice Over Ip Voip
- Marketing
- Co Location
- Multiprotocol Label Switching Mpls
- Customer Relationship Management Crm
- Supply Chain
- Customer Relationship Management
- Multiprotocol Label Switching
- Voice Over Ip
Amy Johnston Summary
- Amy Johnston, based in Seattle, WA, US, is currently a VP, Customer Onboarding and Go Live at Avalara. Amy Johnston brings experience from previous roles at Amazon. Amy Johnston holds a 2001 - 2004 MBA in Business @ Seattle University. With a robust skill set that includes Account Management, Analytical Skills, Budgets, Building Customer Loyalty, Business Management and more. Amy Johnston has 3 emails and 7 mobile phone numbers on RocketReach.
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