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Amy Johnson Location
Cedar Rapids, IA, US
Amy Johnson Work
Implementation Manager @ (June 2014 - Present)
Client Services Manager @ (August 2013 - June 2014)
Shift Supervisor Distributed Scoring, Performance Scoring Support @ (February 2013 - August 2013)
Project Manager @ (September 2011 - July 2012)
Project Manager @ (May 2010 - October 2011)
National Program Manager @ (January 2008 - January 2010)
National Customer Service Program Manager and Channel Marketing @ (January 2004 - January 2007)
Customer Service Business Manager @ (January 2000 - January 2003)
National Online Program Manager @ (January 1997 - January 2000)
Service Agent and Training Developer @ (January 1995 - January 1997)
Amy Johnson Education
Iowa
Bachelor Of Arts (Communication Studies)
2011-2014
University of Phoenix
Associate Of Arts (Business Administration)
2008-2010
Indian Hills Community College 1991-1993
Sigourney High School 1986-1990
Amy Johnson Skills
Analysis
Business Analysis
Business Development
Business Operations
Business Process Improvement
Business Strategy
Call Centers
Change Management
Cross-functional Team Leadership
Customer Experience
Customer Satisfaction
Customer Service
Customer Success
Customer Support
E-commerce
Enterprise Software
Internal Communications
Leadership
Leadership Development
Management
Marketing
Operating Budgets
Operational Execution
Operations Management
Outsourcing
People Management
Problem Solving
Process Improvement
Process Simulation
Product Management
Program Development
Program Management
Project Management
Project Planning
Project Plans
Quality Management
SaaS
Software Implementation
Stakeholder Management
Strategic Communications
Strategic Leadership
Strategic Partnerships
Strategic Planning
Strategy
Team Building
Team Leadership
Telecommunications
Time Management
Training
Vendor Management
Amy Johnson Summary
Amy Johnson, based in Cedar Rapids, IA, US, is currently a Implementation Manager at Leepfrog Technologies, Inc.. Amy Johnson brings experience from previous roles at Leepfrog Technologies, Inc., Pearson and Verizon. Amy Johnson holds a 2011 - 2014 Bachelor Of Arts in Communication Studies @ Iowa. With a robust skill set that includes Analysis, Business Analysis, Business Development, Business Operations, Business Process Improvement and more. Amy Johnson has 3 emails and 2 mobile phone numbers on RocketReach.
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