Amy Hill's Location
Newport, KY, US
Amy Hill's Work
- Senior Director, Workforce Planning + Management @ Optum
- Director, Workforce Management @ UnitedHealth Group
- Director, Workforce Management @ RDI Corporation
- Operations Manager @ Kroger
- Workforce and Vendor Manager, Enterprise Call Centers @ Kroger
- Senior Manager, Workforce Management @ Convergys
- Manager, Workforce Management @ Convergys
- Senior Site Operations Manager @ Fidelity Investments
- Call Volume Manager @ Fidelity Investments
- Operations Analyst @ Fidelity Investments
Amy Hill's Education
- Xavier University
Masters (Education, School Counseling)
2001 - 2004 - Northern Kentucky University
Bachelor of Science (Psychology and Management)
1998 - 2000
Amy Hill's Skills
- Call Centers
- Business Process Improvement
- Program Management
- Leadership
- Management
- Workforce Management
- Training
- Forecasting
- Human Resources
- Coaching
Amy Hill's Summary
Amy Hill, based in Newport, KY, US, is currently a Senior Director, Workforce Planning + Management at Optum, bringing experience from previous roles at UnitedHealth Group, RDI Marketing Services and Kroger. Amy Hill holds a 2001 - 2004 Masters in Education, School Counseling @ Xavier University. With a robust skill set that includes Call Centers, Business Process Improvement, Program Management, Leadership, Management and more, Amy Hill contributes valuable insights to the industry. Amy Hill has 4 emails on RocketReach.
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