Amy Hatfield Email & Phone Number
Director of Operations @ cpITelecom
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Amy Hatfield Location
- Cameron, WV, US
Amy Hatfield Work
- Director of Operations @ (June 2025 - Present)
- Mitel System Engineer @ (September 2023 - May 2025)
- Telecommunications Architect for Mitel and TalkDesk @ (July 2020 - September 2023)
- Manager Engineering - Mitel UCaaS @ (May 2018 - June 2020)
- Team Lead @ (November 2017 - May 2018)
- Senior Network Analyst @ (February 2017 - November 2017)
- Senior Telecommunications Engineer @ (June 2013 - February 2017)
- System Administrator @ (April 2011 - June 2013)
- Service Delivery Team @ Willis (January 2008 - March 2011)
- System Administrator @ (August 2006 - March 2011)
- Senior Help Desk @ Cohen & Grigsby, P.C. (September 2004 - June 2006)
- Software Support @ (September 2002 - September 2004)
- Support @ Diskriter (January 2000 - January 2002)
Amy Hatfield Education
- ITT Technical Insitute
Associate (Electronic Engineering Technology)
1997-1999 - Wheeling University 1995-1996
- Weir High School 1991-1995
Amy Hatfield Skills
- Independent Contributor
- Written Communication
- Reliability
- Middle Management
- Customer Satisfaction
- Cloud Computing
- Communication
- Wireshark
- Call Routing
- Telecommunications
- Contact Centers
- Call Flow
- Voice over IP (VoIP)
- Talkdesk Cloud Contact Center
- Mitel
- Talkdesk
- Windows Server
- Active Directory
- Microsoft Exchange
- Networking
- Microsoft Office
- Technical Support
- Windows XP
- Visio
- Windows 7
- System Administration
- Troubleshooting
- XP
- Software Documentation
- Servers
- Network Administration
- DHCP
- Security
- Access
- Process Improvement
- Training
- Management
Amy Hatfield Summary
- Amy Hatfield, based in Cameron, WV, US, is currently a Director of Operations at cpITelecom. Amy Hatfield brings experience from previous roles at cpITelecom, Windstream, Windstream Enterprise and Windstream Communications. Amy Hatfield holds a 1997 - 1999 Associate in Electronic Engineering Technology @ ITT Technical Insitute. With a robust skill set that includes Independent Contributor, Written Communication, Reliability, Middle Management, Customer Satisfaction and more. Amy Hatfield has 3 emails and 2 mobile phone numbers on RocketReach.
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