Amy Hatfield Email & Phone Number
Director of Operations @ cpITelecom
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Amy Hatfield Location
- Cameron, WV, US
Amy Hatfield Work
- 2025 -now Director of Operations @
- 2023 -2025 Mitel System Engineer @
- 2020 -2023 Telecommunications Architect for Mitel and TalkDesk @
- 2018 -2020 Manager Engineering - Mitel UCaaS @
- 2017 -2018 Team Lead @
- 2017 -2017 Senior Network Analyst @
- 2013 -2017 Senior Telecommunications Engineer @
- 2011 -2013 System Administrator @
- 2008 -2011 Service Delivery Team @ Willis
- 2006 -2011 System Administrator @
- 2004 -2006 Senior Help Desk @ Cohen & Grigsby, P.C.
- 2002 -2004 Software Support @
- 2000 -2002 Support @ Diskriter
Amy Hatfield Education
- ITT Technical Insitute
Associate (Electronic Engineering Technology)
1997-1999 - Wheeling University 1995-1996
- Weir High School 1991-1995
Amy Hatfield Skills
- Independent Contributor
- Written Communication
- Reliability
- Middle Management
- Customer Satisfaction
- Cloud Computing
- Communication
- Wireshark
- Call Routing
- Telecommunications
- Contact Centers
- Call Flow
- Voice over IP (VoIP)
- Talkdesk Cloud Contact Center
- Mitel
- Talkdesk
- Windows Server
- Active Directory
- Microsoft Exchange
- Networking
- Microsoft Office
- Technical Support
- Windows XP
- Visio
- Windows 7
- System Administration
- Troubleshooting
- XP
- Software Documentation
- Servers
- Network Administration
- DHCP
- Security
- Access
- Process Improvement
- Training
- Management
Amy Hatfield Summary
- Amy Hatfield, based in Cameron, WV, US, is currently a Director of Operations at cpITelecom. Amy Hatfield brings experience from previous roles at cpITelecom, Windstream, Windstream Enterprise and Windstream Communications. Amy Hatfield holds a 1997 - 1999 Associate in Electronic Engineering Technology @ ITT Technical Insitute. With a robust skill set that includes Independent Contributor, Written Communication, Reliability, Middle Management, Customer Satisfaction and more. Amy Hatfield has 3 emails and 2 mobile phone numbers on RocketReach.
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