Amy Harvey Email & Phone Number
Chief Customer Experience Officer @ TrueCommerce Germany
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Amy Harvey Location
- Pittsburgh, PA, US
Amy Harvey Work
- Chief Customer Experience Officer @ (January 2026 - Present)
- SVP, Customer Experience @ (November 2023 - January 2026)
- Chief Operating Officer @ (October 2018 - October 2023)
- VP, Professional Services @ (September 2012 - October 2018)
- VP, Product Development and Client Support @ Vocollect Healthcare Systems, Inc. (July 2011 - September 2012)
- Director of Professional Services @ Vocollect Healthcare Systems, Inc. (January 2008 - July 2011)
- Director, Global Project Management (PMO) @ (January 2004 - April 2007)
- Senior Project Manager @ (January 2001 - December 2003)
- Web Developer, Technical Writer @ (March 1998 - December 2000)
Amy Harvey Education
- Western International University
MSISE (Information Systems Engineering)
- Villanova University
Master's Certificate (Project Management)
- Duquesne University
BA (English, History)
Amy Harvey Skills
- Key Performance Indicators
- Key Metrics
- Executive Leadership
- Customer Satisfaction
- Customer Retention
- Account Management
- Digital Transformation
- Executive Management
- Leadership Development
- Team Leadership
- Strategy
- Integration
- Mergers & Acquisitions (M&A)
- PMO set-up
- Software as a Service (SaaS)
- Service Delivery
- Project Delivery
- Agile Methodologies
- Product Management
- Program Management
- Project Management
- Management
- Cross-functional Team Leadership
- Software Project Management
- Software Development
- Leadership
- Analysis
- Scrum
- Requirements Analysis
- Product Development
- Software Documentation
- PMO
- Software Implementation
- Project Portfolio Management
- Vendor Management
- Training
- Product Support
- Process Engineering
- Troubleshooting
- Outsourcing
- Client Services
- International Project Management
- Offshore Project Management
- International Organizations
- Customer Engagement
- Customer Experience
- Customer Service
- International Management
- Customer Success
- Business Process Improvement
- Microsoft Excel
- Cross Functional Team Leadership
- Project Portfolio
- Technical Support
- SQL
- Software Project
- Cross Functional Team
- International Project
- Microsoft Office
- Support
- Services
- Public Speaking
- Offshore Project
- Marketing
Amy Harvey Summary
- Amy Harvey, based in Pittsburgh, PA, US, is currently a Chief Customer Experience Officer at TrueCommerce. Amy Harvey brings experience from previous roles at TrueCommerce, Escher Group and Vocollect Healthcare Systems, Inc.. Amy Harvey holds a MSISE in Information Systems Engineering @ Western International University. With a robust skill set that includes Key Performance Indicators, Key Metrics, Executive Leadership, Customer Satisfaction, Customer Retention and more. Amy Harvey has 3 emails and 5 mobile phone numbers on RocketReach.
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