Amy Griffith Email & Phone Number
Vice President of Client Service @ Anderson Business Advisors
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Amy Griffith Location
- Louisville, KY, US
Amy Griffith Work
- 2024 -now Vice President of Client Service @
- 2021 -2024 Chief Program Director @ TRANZACT, a Willis Towers Watson Company
- 2014 -2020 Group Manager and VP of Communication Center Operations @
- 2013 -2014 Director of Global Customer Care @
- 2012 -2013 Director,Enterprise Support Services @
- 2006 -2012 Director, High Speed Internet Customer Care @ Time Warner Cable Insight
- 2000 -2006 Director, Commercial Call Centers @
- 2000 -2002 Manager, Tier 2 @
- 1998 -2000 Call Center Manager and IT Project Manager @ Lightyear Network Solutions
- 1997 -1998 Operations Manager @ Cornerstone Integreated Services
- 1995 -1997 Team Manager and Bank Officer @
Amy Griffith Education
- University of Kentucky
BA (Sociology)
- University of Kentucky
MA (Sociology)
Amy Griffith Skills
- Leadership
- Customer Experience
- Six Sigma
- E Commerce
- Team Building
- Human Resources
- Call Center
- Broadband
- VoIP
- Account Management
- Sales
- Customer Retention
- Networking
- Customer Satisfaction
- Troubleshooting
- Telecommunications
- Vendor Management
- Team Management
- Team Leadership
- Process Improvement
- Software Documentation
- Strategic Planning
- Strategy
- Workforce Management
- Operations Management
- Program Management
- Leadership Development
- Cross Functional Team Leadership
- Training
- Time Management
- Employee Training
- Interviews
- Customer Service
- Telephony
- Technical Support
- Social Media Marketing
- Budgets
- Management
- Call Center Development
- Project Management
- Coaching
- Outsourcing
- Analytics
- Call Centers
- Recruiting
- CRM
- Employee Benefits
- Analysis
- Performance Management
- Access
Amy Griffith Summary
- Amy Griffith, based in Louisville, KY, US, is currently a Vice President of Client Service at Anderson Business Advisors. Amy Griffith brings experience from previous roles at TRANZACT, a Willis Towers Watson Company, Computershare, Nasty Gal and Norton Healthcare. Amy Griffith holds a BA in Sociology @ University of Kentucky. With a robust skill set that includes Leadership, Customer Experience, Six Sigma, E Commerce, Team Building and more. Amy Griffith has 1 emails and 1 mobile phone numbers on RocketReach.
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