Amy Gorham Email & Phone Number

SVP Customer Success @ OMG23

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Amy Gorham Location

Algonquin, IL, US

Amy Gorham Work

2025 -now SVP Customer Success @
2020 -2025 VP, Global CX at Cision | CS, Support, Implementation, Enablement and Ops | SaaS Growth Leader @
2018 -2020 Senior Client Service Manager, National Accounts @
2017 -2018 Senior Client Service Manager, Major Accounts @
2015 -2017 Manager Implementation, Major Accounts @
2013 -2015 Project Manager @
2006 -2013 Product and Project Manager, Devices @

Amy Gorham Education

DePaul University

Amy Gorham Skills

Customer Advocacy
Operations Management
Software as a Service (SaaS)
Customer relationship
Leadership Development
Communication
client relationship development
risk prevention
Program Development
KPI Reporting
High Sense of Urgency
Employee Engagement
Strategic Thinking
Executive Team
global customer experience
Process Optimization
Global Cross-Functional Team Leadership
kpis and reporting
employee development and engagement
Customer Engagement
• Customer-Centric Focus • Customer Growth & Retention • Process Optimization
• Employee Development & Engagement • Cross-Functional Collaboration • Global Team Leadership • Training & Mentoring • KPIs and Metrics
• Process Optimization • Salesforce & ChurnZero • Employee Development & Engagement • Cross-Functional Collaboration • Global Team Leadership • Training & Mentoring • KPI Implementation
• Strategic Planning • Customer Journey • Communication • Emotional Intelligence • Customer-Centric Focus • Customer Growth & Retention
Cross-functional Team Leadership
Team Leadership
Strategic Planning
Program Management
Customer Experience
Process Improvement
Project Management
Human Resources
Team Building
Strategy
Account Management
Customer Satisfaction
CRM
Customer Retention
Business Process Improvement
Software Project Management
Enterprise Software
Management
Training
Strategic Partnerships
Natural Leader
Communications Writing
Competitive Analysis
Budgeting
Wireless
Product Management
Sales
Services
Cross Functional Team Leadership
Negotiation
Mobile Technology
Volunteering
Budgets
Cellular Communications
Project Planning
Sales Management
Product Marketing
Vendor Management
Mobile Devices
Volunteer Leadership
Telecommunications
Testing
Retail
Sales Operations
Leadership

Amy Gorham Summary

Amy Gorham, based in Algonquin, IL, US, is currently a SVP Customer Success at iCIMS. Amy Gorham brings experience from previous roles at Cision and ADP. Amy Gorham holds a DePaul University. With a robust skill set that includes Customer Advocacy, Operations Management, Software as a Service (SaaS), Customer relationship, Leadership Development and more. Amy Gorham has 2 emails and 1 mobile phone numbers on RocketReach.