Amy Estrada Email & Phone Number
Manager - Customer Experience @ Ramp
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Amy Estrada Location
- Montgomery, TX, US
Amy Estrada Work
- Manager - Customer Experience @ (April 2026 - Present)
- Associate Manager - Customer Experience @ (October 2024 - April 2026)
- Customer Support Manager @ (April 2022 - December 2024)
- Head of Service Delivery｜Support and Coaching @ (June 2021 - April 2022)
- Customer Experience Lead @ (January 2021 - June 2021)
- Operational Support Specialist @ (June 2020 - January 2021)
- Head Of Support @ (May 2019 - December 2019)
- Senior Customer Support Agent and Social Support Specialist @ (December 2017 - May 2019)
- Customer Support Specialist and Social Support Specialist @ (December 2016 - May 2019)
- Senior Customer Support Lead @ (October 2016 - January 2018)
- Account Manager @ (February 2016 - October 2016)
- Community Support Lead @ (June 2014 - March 2016)
- Customer Support Specialist @ (September 2015 - February 2016)
- Front End Coordinator and Case Manager @ Everhealth PLLC (November 2011 - July 2012)
- Office and Sales Manager @ United Building Services Co. (June 2007 - June 2012)
- Front Office Coordinator @ Aphado Eye Care (November 2008 - March 2009)
- Sales Operator and Customer Service Representative @ (November 2006 - February 2008)
Amy Estrada Education
- Lone Star College-CyFair
Associate's (Psychology)
2009-2011 - Sam Houston State University
Bachelor of Science - BS (PSYCHOLOGY)
Amy Estrada Skills
- Coaching
- Coaching & Mentoring
- Critical Thinking
- Cross-functional Collaborations
- Cross-functional Team Leadership
- Cross-team Collaboration
- Customer Experience
- Customer Relations
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Success
- Customer Support
- Customer-focused Service
- Documentation
- Employee Training
- English
- Enterprise Software
- Healthcare
- Hiring
- Inventory Management
- Knowledge Management
- Leadership
- Mac OS
- Mentoring
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Outlook
- People Management
- Problem Solving
- Process Improvement
- Project Management
- Quality Assurance
- QuickBooks
- Relationship Building
- Retail
- Sales
- Skilled Multi-tasker
- Software as a Service (SaaS)
- Spanish
- Support Management
- Team Development
- Team Leadership
- Team Management
- Telephone Skills
- Time Management
- Training
- Training & Development
- User Experience
- Windows
- Writing
- Zendesk
Amy Estrada Summary
- Amy Estrada, based in Montgomery, TX, US, is currently a Manager - Customer Experience at Ramp. Amy Estrada brings experience from previous roles at Ramp, Calendly and FutureFuel.io. Amy Estrada holds a 2009 - 2011 Associate's in Psychology @ Lone Star College-CyFair. With a robust skill set that includes Coaching, Coaching & Mentoring, Critical Thinking, Cross-functional Collaborations, Cross-functional Team Leadership and more. Amy Estrada has 1 emails and 1 mobile phone numbers on RocketReach.
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