Amy Esensten Email & Phone Number
Director of Implementation and Customer Operations @ SimpleSUB Water
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Amy Esensten Location
- Broomfield, CO, US
Amy Esensten Work
- Director of Implementation and Customer Operations @ (July 2026 - Present)
- Vice President of Operations @ (September 2024 - October 2025)
- Director, Global Operations @ (February 2021 - December 2023)
- Senior Director, Call Center Operations and Patient Care Services @ (January 2019 - January 2020)
- Director, Customer Success @ (August 2018 - September 2019)
- Senior Director Of Client Relations @ American Pathology Partners, Inc. (June 2017 - June 2018)
- Director of Customer Care @ (May 2014 - June 2017)
- Customer Care Operations Manager @ (September 2009 - September 2013)
- Operations Support Manager @ (February 2006 - September 2009)
Amy Esensten Education
- Colorado State University
Bachelor of Science - BS
Amy Esensten Skills
- Account Management
- Agile Methodologies
- Automation
- Business Development
- Business Process Improvement
- Business Reviews
- Call Center
- Continuous Improvement
- Cross-functional Team Leadership
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Success
- Customer Support
- Data Analysis
- EOS
- Enterprise Software
- Field Service Management
- Financial Analysis
- Forecasting
- Healthcare Management
- Inside Sales
- Leadership
- Management
- Microsoft Excel
- Negotiation
- Net Promoter Score
- New Business Development
- Operations Management
- P&L Management
- Performance Management
- Process Improvement
- Product Management
- Program Management
- Project Management
- Robotics
- Sales
- Sales Management
- Sales Operations
- Salesforce.com
- Six Sigma
- Software as a Service (SaaS)
- Solar Energy
- Statistical Data Analysis
- Strategic Communications
- Strategic Planning
- Strategy
- Supply Chain Management
- Team Building
- Team Leadership
- Team Management
- Training
- Vendor Management
- Voice of the Customer
- Warehouse Operations
- Workforce Planning
- Call Centers
- Time Management
- Inventory Management
- Workforce Management
- Customer Service Management
- CRM
- Outsourcing
- Change Management
- B2B
- Purchasing
- Supply Chain
- Key Account Management
- Coaching
- Budgets
- ERP Implementations
- Customer Relationship Management Crm
- Customer Contact
- Workforce
- Reduced Costs
- Cost
- Motivational Speaking
- Procedural
- Mentoring
- Performance Metrics
- Articulating
- Structure
- Return on Investment
- Oversight
- CX
- Driving
- Business Administration
- Savings
- Contact Centers
- Sales and Marketing
- Cross Functional Team Leadership
- Organizational Structure
- HTTPS
- Organizational Needs Analysis
- Revenue
- Calls
- Key Performance Indicators
- Major Accounts
- Integration
- Transactional
- Dispatching
- Profit
- Networking
- Cell
- Business Services
- Voice
- Engineering
- Strategies
- Denver
- Surveying
- Solution
- Product Development
- Quality Control
- System Monitoring
- Field Service
- Microsoft
- Service Delivery
- Rivers
- Realignment
- Liberty
- Employee Engagement
- Cross Functional Team
- Multi Functional
- Global Strategy
- Multi Language
- Customer Interaction
- Communication
- Lead Generation
- Quality Assurance
- Thinker
- Fleet
- Operations
- Sourced
- Symantec
- Marketing
- Aligning
- Technical Support
- Engagement
- Seat
- Staff Retention
- Pricing
- Responsibility
- Internal Audit
- Cost Center Management
- Minneapolis
- Attrition
- Efficiencies
- Software Installation
- Team Performance
- Software
- Fostering
- Concerts
- Margin Improvement
- Compliance
- Customer Experience Management
- Aptitude
- Rate
- Agents
- Business Process
- Internal Controls
- Telephony
- Deployed
- Insourcing
- Program Implementation
- Accounting System
- Self Help
- Best Buy
- Customer Relationship Management
Amy Esensten Summary
- Amy Esensten, based in Broomfield, CO, US, is currently a Director of Implementation and Customer Operations at SimpleSUB Water. Amy Esensten brings experience from previous roles at Viably, AMP Robotics, EVP Eyecare and SambaSafety. Amy Esensten holds a Bachelor of Science - BS @ Colorado State University. With a robust skill set that includes Account Management, Agile Methodologies, Automation, Business Development, Business Process Improvement and more. Amy Esensten has 1 emails and 3 mobile phone numbers on RocketReach.
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