Amy Esensten Email & Phone Number

Director of Implementation and Customer Operations @ SimpleSUB Water

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Amy Esensten Location

Broomfield, CO, US

Amy Esensten Work

2026 -now Director of Implementation and Customer Operations @
2024 -2025 Vice President of Operations @
2021 -2023 Director, Global Operations @
2019 -2020 Senior Director, Call Center Operations and Patient Care Services @
2018 -2019 Director, Customer Success @
2017 -2018 Senior Director Of Client Relations @
2014 -2017 Director of Customer Care @
2009 -2013 Customer Care Operations Manager @
2006 -2009 Operations Support Manager @
2024 -2024 Director of Project Management @

Amy Esensten Education

Colorado State University
Bachelor of Science - BS (Business Administration, Management and Operations)

Amy Esensten Skills

Leadership
Management
Six Sigma
Customer Service
Strategy
Program Management
Process Improvement
Project Management
Cross-functional Team Leadership
Call Center
Team Building
Call Centers
Customer Satisfaction
Business Process Improvement
Data Analysis
Account Management
Net Promoter Score
Product Management
Time Management
Inventory Management
Performance Management
Workforce Management
Workforce Planning
Customer Service Management
Operations Management
Customer Experience
Forecasting
CRM
P&L Management
Training
Supply Chain Management
Sales Management
Outsourcing
Continuous Improvement
Voice of the Customer
Change Management
B2B
Team Leadership
Vendor Management
Sales Operations
Purchasing
Supply Chain
New Business Development
Sales
Negotiation
Key Account Management
Coaching
Budgets
Salesforce.com
ERP Implementations
Customer Relationship Management Crm
Customer Contact
Workforce
Solar Energy
Reduced Costs
Customer Retention
Cost
Motivational Speaking
Procedural
Mentoring
Performance Metrics
Articulating
Structure
Return on Investment
Oversight
CX
Driving
Business Administration
Savings
Contact Centers
Sales and Marketing
Cross Functional Team Leadership
Customer Support
Organizational Structure
HTTPS
Organizational Needs Analysis
Revenue
Calls
Key Performance Indicators
Major Accounts
Integration
Transactional
Dispatching
Profit
Networking
Cell
Business Services
Voice
Engineering
Strategies
Denver
Enterprise Software
Surveying
Solution
Product Development
Quality Control
System Monitoring
Field Service
Microsoft
Service Delivery
Rivers
Realignment
Liberty
Employee Engagement
Cross Functional Team
Multi Functional
Global Strategy
Multi Language
Customer Interaction
Business Development
Communication
Lead Generation
Strategic Planning
Quality Assurance
Thinker
Fleet
Operations
Sourced
Symantec
Marketing
Aligning
Technical Support
Engagement
Strategic Communications
Seat
Healthcare Management
Staff Retention
LinkedIn
Pricing
Responsibility
Internal Audit
Cost Center Management
Minneapolis
Attrition
Efficiencies
Customer Success
Software Installation
Team Performance
Software
Fostering
Statistical Data Analysis
Concerts
Margin Improvement
Compliance
Customer Experience Management
Aptitude
Rate
Agents
Business Process
Internal Controls
Telephony
Deployed
Insourcing
Program Implementation
Accounting System
Self Help
Best Buy
Customer Relationship Management

Amy Esensten Summary

Amy Esensten, based in Broomfield, CO, US, is currently a Director of Implementation and Customer Operations at SimpleSUB Water. Amy Esensten brings experience from previous roles at Viably, AMP Robotics, EVP Eyecare and SambaSafety. Amy Esensten holds a Bachelor of Science - BS in Business Administration, Management and Operations @ Colorado State University. With a robust skill set that includes Leadership, Management, Six Sigma, Customer Service, Strategy and more. Amy Esensten has 1 emails and 3 mobile phone numbers on RocketReach.