Amy Email & Phone Number

Senior Director, Workforce Planning + Management @ Optum

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Amy Location

Newport, KY, US

Amy Work

2021 - now Senior Director, Workforce Planning + Management @ Optum
2015 - 2021 Director, Workforce Management @ UnitedHealth Group
2013 - 2015 Director, Workforce Management @ RDI Corporation

2012 - 2013 Operations Manager @ Kroger
2012 - 2012 Workforce and Vendor Manager, Enterprise Call Centers @ Kroger
2011 - 2012 Senior Manager, Workforce Management @ Convergys
2009 - 2010 Manager, Workforce Management @ Convergys
2006 - 2009 Senior Site Operations Manager @ Fidelity Investments
2006 - 2006 Call Volume Manager @ Fidelity Investments
2001 - 2006 Operations Analyst @ Fidelity Investments

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Amy Education

Xavier University
Masters (Education, School Counseling)
2001 - 2004
Northern Kentucky University
Bachelor of Science (Psychology and Management)
1998 - 2000

Amy Skills

Call Centers
Business Process Improvement
Program Management

Leadership
Management
Workforce Management
Training
Forecasting
Human Resources
Coaching

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Amy Summary

Amy, based in Newport, KY, US, is currently a Senior Director, Workforce Planning + Management at Optum. Amy brings experience from previous roles at UnitedHealth Group, RDI Marketing Services and Kroger. Amy holds a 2001 - 2004 Masters in Education, School Counseling @ Xavier University. With a robust skill set that includes Call Centers, Business Process Improvement, Program Management, Leadership, Management and more. Amy has 2 emails and 1 mobile phone numbers on RocketReach.

Amy Emails

Found 2 emails

Amy Phone Numbers

Found 3 phone numbers

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