Client Services Analyst @ Mercer Health and Benefits (June 2014 - October 2017)
Underwriting Manager- Assistant Vice President @ (June 2012 - November 2013)
Outward Existing Credit Senior Team Lead @ (July 2009 - June 2012)
Contact Center Services Team Lead- Customer Satisfaction @ (December 2005 - July 2009)
Customer Assistance Section Manager @ (October 2001 - December 2005)
Operations Support Coodinator- Customer Satisfaction @ (August 1999 - October 2001)
Telesales Educator @ (June 1998 - August 1999)
Account Manager I and II, Floor Mentor, Customer Satisfaction @ (May 1997 - June 1998)
Amy Cope Education
University of Mount Union
Bachelor's degree (Communication and Media Studies)
1993-1997
Amy Cope Skills
Customer Service
Microsoft Excel
Microsoft Word
Team Building
Data Entry
Testing
Payroll
Banking
Risk Management
Credit
Amy Cope Summary
Amy Cope, based in North Ridgeville, OH, US, is currently a Account Manager at Assured Partners of NEPA. Amy Cope brings experience from previous roles at Mercer Health and Benefits and Bank of America. Amy Cope holds a 1993 - 1997 Bachelor's degree in Communication and Media Studies @ University of Mount Union. With a robust skill set that includes Customer Service, Microsoft Excel, Microsoft Word, Team Building, Data Entry and more. Amy Cope has 2 emails and 1 mobile phone numbers on RocketReach.
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