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Amy Cooper Location
Carleton Place, ON, CA
Amy Cooper Work
Technical Trainer @ (November 2024 - Present)
Intermediate Application Engineer @ (January 2024 - October 2024)
Intermediate Application Engineer @ (January 2024 - November 2024)
Associate Product Manager @ (January 2022 - January 2024)
Associate Product Manager @ (January 2022 - December 2023)
Senior Technical Support Analyst @ (July 2021 - January 2022)
Technical Support Representative @ (June 2013 - July 2021)
Desktop Engineer @ (October 2012 - June 2013)
Systems Support Specialist @ (March 2012 - October 2012)
Customer Service Representative @ (September 2011 - March 2012)
Computer Technician @ Corporation of the County of Essex (August 2007 - June 2011)
Help Desk Analyst @ (January 2004 - January 2007)
Help Desk @ (January 2002 - January 2004)
SAP Level 1 Help Desk @ Holcim, Inc (contract position) (January 2002 - January 2002)
Help Desk Student Technician @ (January 1999 - January 2001)
Amy Cooper Education
Lake Superior State University
BS (Computer Science)
1999-2001
Amy Cooper Skills
Problem Solving
Microsoft Office
Documentation
Customer Relations
Troubleshooting Hardware and Software
Novell support
VoIP support
Remote User Support
Microsoft Exchange
Microsoft Outlook
Software Documentation
Customer Service
Outlook
Troubleshooting
Team Building
XP
Information Technology
Technical Support
VoIP
Help Desk Support
Customer Satisfaction
Call Centers
Networking
Computer Hardware
Windows 7
Windows XP
Amy Cooper Summary
Amy Cooper, based in Carleton Place, ON, CA, is currently a Technical Trainer at N-able. Amy Cooper brings experience from previous roles at N-able. Amy Cooper holds a 1999 - 2001 BS in Computer Science @ Lake Superior State University. With a robust skill set that includes Problem Solving, Microsoft Office, Documentation, Customer Relations, Troubleshooting Hardware and Software and more. Amy Cooper has 3 emails on RocketReach.
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