Amro Mousa Email
UC Collaboration Architect @ Stack8 Technologies
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Amro Mousa Location
- Vancouver, BC, CA
Amro Mousa Work
- UC Collaboration Architect @ (February 2018 - Present)
- Design Expert @ Boardwalk Communications (November 2015 - February 2018)
- Cisco UCCX consultant @ Boardwalk Communications (August 2015 - November 2015)
- Solution Expert @ (November 2015 - February 2018)
- IT Manager @ (March 2006 - July 2015)
- Assistant IT Manager @ (January 2010 - June 2011)
- System Administrator @ (March 2006 - December 2009)
- Tech Support Engineer @ Arabian solutions (June 2004 - March 2006)
- Help Desk Technician @ Speedo Net (January 2003 - April 2004)
Amro Mousa Education
- Tanta University
Bachelor of Engineering (BEng)
1997-2002
Amro Mousa Skills
- Active Directory
- Altitude
- CTIOS
- Call Center Administration
- Call Center Development
- Call Centers
- Cisco Call Manager
- Computer Hardware
- Contact Center as a Service (CCaaS)
- DHCP
- DNS
- Group Policy
- Hardware
- Help Desk Support
- IT Management
- IT Operations
- ITIL v3 Foundations Certified
- Interactive Voice Response (IVR)
- LAN-WAN
- Microsoft Exchange
- Microsoft Teams Phone System
- Microsoft Technologies
- Network Administration
- Network Engineering
- Networking
- Operating Systems
- Server Administration
- Servers
- Software Installation
- System Administration
- System Deployment
- Technical Support
- Telecommunications
- UCCX
- UCaaS
- Unified Communications as a Service (UCaaS)
- VLAN
- VoIP
- Webex Contact Center
- Windows
- Windows Server
- WxCC
Amro Mousa Summary
- Amro Mousa, based in Vancouver, BC, CA, is currently a UC Collaboration Architect at ZIRO. Amro Mousa brings experience from previous roles at Boardwalk Communications, Charter and Etisal International Co. Amro Mousa holds a 1997 - 2002 Bachelor of Engineering (BEng) @ Tanta University. With a robust skill set that includes Active Directory, Altitude, CTIOS, Call Center Administration, Call Center Development and more. Amro Mousa has 1 emails on RocketReach.
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