Amr Farag Email & Phone Number
Head of Customer Experience @ Teeela
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Amr Farag Location
- Egypt
Amr Farag Work
- Head of Customer Experience @ (January 2025 - Present)
- Customer Experience Manager @ (November 2022 - January 2025)
- Experience Vendor management Lead @ (August 2021 - September 2022)
- Call Center Operations Manager @ (April 2020 - June 2021)
- Consumer High Value Supervisor @ (September 2017 - April 2020)
- Vendor Management Senior Specialist @ (July 2013 - September 2017)
- MIS Analyst @ VF Egypt (December 2006 - February 2009)
- Enterprise Customer Care Senior Representative @ (June 2004 - December 2006)
- Customer Care Senior Representative @ (October 2002 - June 2004)
- Customer Care Representative @ (May 2000 - October 2002)
Amr Farag Education
- Cairo University
Master of Business Administration - MBA (Business Administration and Management, General)
2023-2025 - Cairo University
Bachelor of Arts (BA) (English Language and Literature, General)
1995-1999 - Cairo University
Bachelor's degree (English Language and Literature, General)
1995-1999 - Refa'a El-Tahtawy Secondary School 1995-1999
- Refa'a ElTahtawy Secondary School
Scientific Section
1992-1995
Amr Farag Skills
- Analysis
- Analytical Skills
- Business Analysis
- Business Intelligence
- Business Knowledge
- Business Process
- Business Process Improvement
- CRM
- Call Center Development
- Call Centers
- Customer Experience
- Customer Interaction Management
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer-Focused Service
- Data Analytics
- Delegation
- E-Commerce
- Forecasting
- GSM
- General Management
- Interpersonal Skills
- Microsoft Excel
- Mobile Devices
- Negotiation
- Numeric
- Operations
- Outsourcing
- Performance Motivation
- Process Improvement
- Project Planning
- Quality Control
- SQL
- Service Delivery
- Service Levels
- Service-Level Agreements (SLA)
- Six Sigma
- Six Sigma Green Belt
- Software Documentation
- Stakeholder Engagement
- Supervisory Skills
- Team Development
- Team Leadership
- Team Management
- Team Performance
- Teamwork
- Telecommunications
- Time Management
- Vendor Management
Amr Farag Summary
- Amr Farag, based in Egypt, is currently a Head of Customer Experience at Teeela. Amr Farag brings experience from previous roles at Teeela, Capiter, Telemedia Misr for Telecommunication and Vodafone Egypt. Amr Farag holds a 2023 - 2025 Master of Business Administration - MBA in Business Administration and Management, General @ Cairo University. With a robust skill set that includes Analysis, Analytical Skills, Business Analysis, Business Intelligence, Business Knowledge and more. Amr Farag has 1 mobile phone numbers on RocketReach.
Looking for a different Amr Farag?
Find contact details for 700 million professionals.
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co