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Amr Elmasry Location
Egypt
Amr Elmasry Work
Sales and Business Development Manager - EMEA @ (December 2009 - Present)
Business Planning and Reporting Specialist @ (May 2006 - December 2009)
Customer service and operations Supervisor (Acting Account Manager) @ (July 2005 - May 2006)
Off Shore Accounts (Sales Team Leader) @ (September 2003 - July 2005)
Sales Team Leader @ AMECO - TECH CORP (January 2002 - June 2003)
Amr Elmasry Education
Modern Academy in Maadi
Bachelor of Science (Business Administration; Accounting English Section)
1997-2001
Amr Elmasry Skills
Customer Satisfaction
Sla
Forecasting
Call Center
BPO
Team Management
Telecommunications
Customer Experience
Account Management
Outsourcing
Service Delivery
Team Leadership
Contact Centers
Operations Management
Workforce Management
Customer Retention
Business Analysis
Time Management
Quality Assurance
Training
Management
Leadership
Soft Skills
Call Centers
Human Resources
Negotiation
Solution Selling
Business Development
Sales Process
Teamwork
CRM
Telemarketing
Customer Service
Coaching
Pre-sales
Team Building
Analysis
Key Performance Indicators
Call Center Development
Sales Operations
Vendor Management
Offshoring
VoIP
Change Management
Process Improvement
Managed Services
Project Planning
Sales
Budgets
Data Analysis
JavaScript
Pre Sales
Microsoft Excel
Strategic Planning
Editing
Sales Management
Project Management
Amr Elmasry Summary
Amr Elmasry, based in Egypt, is currently a Sales and Business Development Manager - EMEA at Xceed. Amr Elmasry brings experience from previous roles at du, Orange Business Services, Xceed and AMECO - TECH CORP. Amr Elmasry holds a 1997 - 2001 Bachelor of Science in Business Administration; Accounting English Section @ Modern Academy in Maadi. With a robust skill set that includes Customer Satisfaction, Sla, Forecasting, Call Center, BPO and more. Amr Elmasry has 2 emails and 1 mobile phone numbers on RocketReach.
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