Amr Abdalla Email & Phone Number

Senior Software Support Engineer @ Lucid Motors

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Amr Abdalla Location

Gilbert, AZ, US

Amr Abdalla Work

Senior Software Support Engineer @ (June 2025 - Present)
Application Support Specialist Tier 2 @ (November 2023 - April 2025)
Software Support Engineer @ (September 2022 - November 2023)
Senior Service Desk Analyst @ (January 2022 - September 2022)
Help Desk Analyst @ (September 2020 - August 2021)
Information Technology Technical Support @ (May 2020 - September 2020)
IT Manager @ African Drilling Fluids FZC Sudan Branch (February 2011 - July 2016)
Information Technology Consultant @ (January 2011 - April 2015)
IT Specialist @ Bavarian Auto Sudan BMW official dealer in Sudan (December 2009 - January 2011)
IT Supervisor @ MISWACO (December 2006 - December 2009)

Amr Abdalla Education

Grand Canyon University
Master of Science - MS (Cybersecurity)
2019-2021
Future University
Master of Science (M.Sc.) (Data Communication and Network Engineering, Telecommunications Engineering)
2012-2014
University of Science Technology
B.Sc.(Honour) (Electrical &Electronics Engineering (Computer Engineering))
1999-2004

Amr Abdalla Skills

24x7 Production Support
3rd Party Integrations
Active Directory
Analytical Skills
Android
Application Security
Artificial Intelligence (AI)
Automation
Automic (Software)
Business Analysis
Change Management
Change Requests
Cisco Technologies
Cloud Computing
Cloud Migration
Communication
Computer Engineering
Continuous Integration and Continuous Delivery (CI/CD)
Cybersecurity
DHCP
Data Center
DevOps
Disaster Recovery
ERP Implementations
Electrical Engineering
Enterprise IT Infrastructure
Enterprise Solution Design
Ethical Hacking
Healthcare
IP Networking
IT Governance
IT Infrastructure Design
IT Infrastructure Management
IT Infrastructure Operations
IT Infrastructure Project Management
IT Integration
IT Management
IT Operations
IT Operations Management
IT Service Management
IT Strategy
IT architectures
ITIL
ITIL Certified
Information Security
Information Technology
Infrastructure Projects
Leadership skills
Lean Six Sigma
Management
Microsoft Azure
Microsoft Exchange
Microsoft Office
Microsoft PowerPoint
Microsoft Teams
NIST
Negotiation
Networking
Office 365
Operating Systems
Operational Excellence
Outlook
Penetration Testing
Powershell
Problem Management
Problem Solving
Project Management
Requirements Analysis
Risk Assessment
Risk Management
Security
Security Administration
Security Controls
Security Information and Event Management (SIEM)
Self-management
Server Management
Servers
Service Desk
Service Level Management
Service-Level Agreements (SLA)
ServiceNow
Software Development Methodologies
Standard Operating Procedure (SOP)
Storage
Switches
System Requirements
TCP/IP
Team Building
Team Leadership
Team Management
Technical Skillset
Technical Support
Technology Transfer
Trend Analysis
VPN
Vendor Management
VoIP
Vulnerability
Windows 7
Workday
Troubleshooting
Project Planning
Telecommunications
Firewalls
IP
PMP
Wireless
Fiber Optics
LTE
Telecom BSS
IP VPN
Transmission
Self Starter
VoLTE
Timely Decision Making
AMR
Windows Services
Hardware Architecture
Self Management
Windows Server
Help Desk Support
Market
Customer Requirements
Printing
Infrastructure
Windows
Matlab
Large Volume
Allocating
3G
Road
PBX
Complaints
Electronic Engineering
Databases
Diagnose
Msn
Science
Calls
Tempe
Drilling
Sudan
Chat
Integration
Windows Server 2003
Resolve
Routing
Accounting
Linux
Human Resources
Forecasting
Business Services
Cell
Key Metrics
IT Consulting
Ethernet
System Operations
Product Strategy
African
Scottsdale
Service Providers
Hardware
Auto
Composure
Management System
Customer Interaction
Configurations
DNS
FIX Protocol
Patience
Electricians
POP3
Network Engineering
Service Management
Project
Customer Experience
Policies and Procedures
Roadmap
Certification Number
Executive Management
Data Transfer
BSS
Connectivity
Software
GSM
Drilling Fluids
Self Directed
Dealers

Amr Abdalla Summary

Amr Abdalla, based in Gilbert, AZ, US, is currently a Senior Software Support Engineer at Lucid Motors. Amr Abdalla brings experience from previous roles at Randstad USA, Lucid Motors, Mobile Mini Solutions and Bank of America. Amr Abdalla holds a 2019 - 2021 Master of Science - MS in Cybersecurity @ Grand Canyon University. With a robust skill set that includes 24x7 Production Support, 3rd Party Integrations, Active Directory, Analytical Skills, Android and more. Amr Abdalla has 2 emails and 10 mobile phone numbers on RocketReach.