Amit Pathania Email & Phone Number
Head of AI Customer Success, Delivery and Account Management @ FenixCommerce
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Amit Pathania Location
- San Ramon, CA, US
Amit Pathania Work
- Head of AI Customer Success, Delivery and Account Management @ (January 2025 - Present)
- Director of Customer Success and Account Management @ (July 2021 - December 2024)
- Senior Manager, Customer Success and AM (AgilOne was acquired by Acquia) @ (December 2019 - July 2021)
- Senior Manager @ (June 2014 - December 2019)
- Client Services | Decision Engineering @ (October 2013 - June 2014)
- Analytics Manager for an Online Product Organization @ (July 2012 - October 2013)
- Manager Analytics @ (June 2011 - June 2012)
- Consultant @ (August 2008 - June 2011)
- Senior Associate @ Ameriprise Financial Services, Inc. (April 2007 - August 2008)
Amit Pathania Education
- Harvard Business School Online
Communicating Customer Value & Understanding Customer Needs
2024-2024 - MIT Sloan Executive Education
Applied Business Analytics
2022 - All India Management Association (AIMA)
MBA (Finance, International Business)
- Delhi University
B. Com(H) (Commerce, Economics)
Amit Pathania Skills
- Access
- Account Planning
- Acquia Customer Data Platform
- Analysis
- Analytical Skills
- Analytics
- B2B Software
- Build Strong Relationships
- Business Analysis
- Business Analytics
- Business Case Preparation
- Business Development
- Business Initiatives
- Business Intelligence
- Business Process Improvement
- Business-to-Business (B2B)
- CRM
- CSM
- Catalyst
- Coaching & Mentoring
- Commerce
- Communication
- Consultative Selling
- Consulting
- Creative Problem Solving
- Critical Thinking
- Customer Advocacy
- Customer Experience Management
- Customer Insight
- Customer Interaction
- Customer Journeys
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Data Analysis
- Data Modeling
- Digital Marketing
- Digital Strategy
- E-Commerce
- Enablement
- Enterprise Accounts
- Executive Sponsorship
- Executive Visibility
- Financial Modeling
- Financial Risk
- Getting Things Done (GTD) Method
- Growth Strategies
- High Performance Teams
- Key Accounts
- Key Performance Indicators
- Leadership
- Linear Regression
- Logistic Regression
- Management
- Management Consulting
- Marketing Analytics
- Mitigation Strategies
- Onboarding
- Post-Sales
- Predictive Analytics
- Predictive Modeling
- Presentation Skills
- Presentations
- Problem Solving
- Product Adoption
- Product Knowledge
- Product Road Mapping
- Product Support
- Project Management
- Relationship Building
- Renewal Retention
- Renewals
- Retention Strategies
- Return on Investment
- Risk Management
- SAS
- Sales
- Sales Strategy
- Segmentation
- Service Delivery
- Soft Skills
- Software as a Service (SaaS)
- Startups
- Statistical Modeling
- Statistics
- Strategic Initiatives
- Strategy
- Strategy Alignment
- Strategy Consulting
- Subscriptions
- Talent Management
- Team Leadership
- Team Management
- Team Performance
- Trusting Relationships
- Value Delivery
- Value Engineering
- Value Realization
- Vendor Management
- Working with System Integrators
- Java
- Public Speaking
Amit Pathania Summary
- Amit Pathania, based in San Ramon, CA, US, is currently a Head of AI Customer Success, Delivery and Account Management at FenixCommerce. Amit Pathania brings experience from previous roles at Session AI, Acquia, AgilOne and Absolutdata Analytics-an Infogain company. Amit Pathania holds a 2024 - 2024 Communicating Customer Value & Understanding Customer Needs @ Harvard Business School Online. With a robust skill set that includes Access, Account Planning, Acquia Customer Data Platform, Analysis, Analytical Skills and more. Amit Pathania has 2 emails and 4 mobile phone numbers on RocketReach.
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Top FenixCommerce Employees
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Founder, CEO
California, United States
Rahul Kumar
Technical Product Manager
Sunnyvale, CA, US
Gupta Gogula
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Flower Mound, TX, US
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