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Amit Mallick Location
Pune, MH, IN
Amit Mallick Work
2024 -now Global IT Operation Manager @
2021 -2024 SaaS Ops Service Manager @
2021 -2024 SaaS Ondemand Service Management @
2021 -2024 SaaS Ops Service Manager @
2020 -2021 ITSM Process Lead @
2016 -2020 Problem Management Specialist @
2014 -2016 ITIL Consultant @
2014 -2014 Service Manager @ Omni Solutions Information Technologies Pvt. Ltd.
2007 -2014 Application Management Support @
Amit Mallick Education
R.C.B.L High School
B. Tech. (Information Technology)
2002-2006
Biju Patnaik University of Technology, Odisha
B.Tech (Information technology)
2002-2006
Biju Patnaik University of Technology, Odisha
Bachelor of Engineering - BE (Information Technology)
2002-2006
Amit Mallick Skills
ITIL
Management
IT Service Management
Incident Management
Service Delivery
SLA
Windows
Business Process
Project Delivery
Project Management
PMO
CRM
PMP
Project Planning
Bid Response
Project Estimation
ITIL v3 Foundations Certified
Business Continuity
Shared Services
Compliance
Service Level Agreements
Offshore Outsourcing
Information Governance
Project Coordination
Microsoft Excel
Microsoft Word
PowerPoint
Process Flow Documentation
Lean Deployment
IT Service Delivery
IT Service Desk
Risk Management
Stakeholder Management
Stakeholder Engagement
Resource Management
Itil V3 Foundations
Process Flow
Amit Mallick Summary
Amit Mallick, based in Pune, MH, IN, is currently a Global IT Operation Manager at Incedo Inc.. Amit Mallick brings experience from previous roles at Duck Creek Technologies and Capgemini. Amit Mallick holds a 2002 - 2006 B. Tech. in Information Technology @ R.C.B.L High School. With a robust skill set that includes ITIL, Management, IT Service Management, Incident Management, Service Delivery and more. Amit Mallick has 3 emails and 3 mobile phone numbers on RocketReach.
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