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Amit Biswal Location
Mumbai, MH, IN
Amit Biswal Work
Head of Global Customer Operations @ (July 2024 - Present)
Head of Sales and Customer Journey @ (July 2021 - June 2024)
Head of Sales (B2B) @ (May 2018 - June 2021)
Associate Director @ (January 2018 - June 2018)
Senior Manager @ (January 2017 - December 2017)
Manager Operations @ (June 2015 - December 2016)
Deputy Manager @ (October 2012 - January 2015)
Team Operations Manager @ (January 2010 - September 2012)
Assistant Manager - Operations @ Aditya Birla Minacs (April 2008 - December 2009)
Team Leader - Operations @ Aditya Birla Minacs (February 2003 - March 2008)
Associate Voice @ (January 2001 - January 2003)
Amit Biswal Education
IHM Ahmedabad
Diploma (Hotel Management)
1998-2001
St Joseph's High School
Xth
1987-1996
Amit Biswal Skills
Service Delivery
IVR
Product Management
Solution Selling
Outsourcing
Pre-sales
BPO
Transition Management
Team Management
Sla
Customer Experience
Workforce Management
Troubleshooting
Call Centers
Telecommunications
Vendor Management
CRM
MIS
Customer Satisfaction
Contact Centers
Customer Service
Operations Management
Process Excellence
Sales Operations
Talent Acquisition
Team Leadership
Strategic Planning
Operations
Training
Pre Sales
Amit Biswal Summary
Amit Biswal, based in Mumbai, MH, IN, is currently a Head of Global Customer Operations at Redpin. Amit Biswal brings experience from previous roles at Redpin and Fareportal. Amit Biswal holds a 1998 - 2001 Diploma in Hotel Management @ IHM Ahmedabad. With a robust skill set that includes Service Delivery, IVR, Product Management, Solution Selling, Outsourcing and more. Amit Biswal has 2 emails on RocketReach.
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