Amit Bhatnagar Email & Phone Number
General Manager @ BLS International
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Amit Bhatnagar Location
- Gurugram, HR, IN
Amit Bhatnagar Work
- General Manager @ (January 2024 - Present)
- Deputy General Manager @ (January 2023 - December 2023)
- Senior Manager Operations - Sales and Customer Service @ (June 2018 - December 2022)
- Manager, Program Management - Tech. Support Operations @ Convergys (December 2016 - January 2018)
- Manager, Program Management - CS Operations @ Convergys (November 2010 - December 2016)
- Operation Manager - Customer Service @ Convergys (March 2007 - October 2010)
- Senior Team Leader @ Convergys (July 2006 - February 2007)
- Team Leader @ Convergys India Service Pvt. Ltd (March 2003 - June 2006)
- Customer Service Representative @ Convergys India Service Pvt. Ltd. (September 2002 - March 2003)
Amit Bhatnagar Education
- Indian School of Business management and Adminstration (ISBM)
Post Graduation (Project Management)
2013-2015 - Delhi University
BA (Arts)
1998-2001
Amit Bhatnagar Skills
- Analytical Skills
- Business Analysis
- Business Process Improvement
- CRM
- Call Centers
- Change Management
- Communication
- Contact Center Management
- Cross-functional Team Leadership
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Support
- Data Analysis
- Driving Results
- Employee Engagement
- Management
- Operational Risk Management
- Operations Management
- People Development
- People Management
- Performance Management
- Program Management
- Project Management
- Quality Management
- Revenue & Profit Growth
- Sales
- Sales Operations
- Situational Leadership
- Six Sigma
- Strategic Planning
- Transition Management
- Vendor Management
- Workforce Management
- Workforce Planning
- IT Strategy
- Software Project
- Requirements Analysis
- SDLC
- Offshore Software Development
- ASP.NET AJAX
- Technical Project
- Client Services
- Agile Methodologies
- Oracle
- PL/SQL
- Business Process
- Business Intelligence
- Project Planning
- SQL
- Requirements Gathering
- PMP
- Technical Project Delivery
- Analytics
- Pre Sales
- Offshore Software
- Service Delivery
- Software Project Management
- Solution Architecture
- Project Delivery
- Software Development Life Cycle Sdlc
- Analysis
- Software Development Life Cycle
Amit Bhatnagar Summary
- Amit Bhatnagar, based in Gurugram, HR, IN, is currently a General Manager at BLS International. Amit Bhatnagar brings experience from previous roles at BLS International and Convergys. Amit Bhatnagar holds a 2013 - 2015 Post Graduation in Project Management @ Indian School of Business management and Adminstration (ISBM). With a robust skill set that includes Analytical Skills, Business Analysis, Business Process Improvement, CRM, Call Centers and more. Amit Bhatnagar has 2 emails and 2 mobile phone numbers on RocketReach.
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