InfoCision is a woman-owned contact center partner trusted by Fortune 500 brands and mission-driven nonprofits for over 40 years. We blend the precision of AI with the empathy of skilled human agents to deliver stronger conversions, higher customer satisfaction, and lower cost per contact, all while acting as a seamless extension of your team.
With operations in 30+ U.S. states, Puerto Rico, Mexico, El Salvador, Ghana, and the Philippines, we offer shared, dedicated, or hybrid staffing models, multilingual support, and built-in redundancy that scales with your business.
What we do:
Inbound and outbound sales
Customer care and retention (CX)
Lead generation and Speed to Lead with our proprietary R3 program
Nonprofit fundraising, donor care, and direct response
Omnichannel campaigns across phone, chat, SMS, email, and social
B2B and enterprise outreach
Bilingual and multilingual support
Our AI Platform powers every interaction, including InfoCoach (AI quality and coaching on 100% of calls, chats, and emails), InfoVoice intelligent virtual agents, InfoRoute call routing, and SkillScenar.io AI call simulation training.
Why InfoCision:
30% improvement in client ROI
90% retention rate
Up to 40,000 customer interactions per day
Exclusive data on 200 million U.S. households for precision targeting
Certified Women Business Enterprise (WBE)
SOC 2 Type II, PCI Level 1, HIPAA compliant, and FTC/FCC adherent
MVP Quality Award, NEO Success Award, and Top Workplaces honoree
More than a vendor, InfoCision is a growth engine. Let’s build a solution that drives conversions, strengthens loyalty, and takes your business to the next level. Visit infocision.com.
If you are interested in growing your business or increasing efficiency, AnswerNet has the expertise, technology, and people to help you take your company to new heights! As your call center partner, we realize we are an extension of your brand, a privilege we take very seriously. To protect your brand and deliver on our promise of exceptional customer service, you benefit from one of the most comprehensive agent training programs in the industry.
With 31 contact centers in the United States and Canada, you can take advantage of more than 50 different telephony-related services, including traditional inbound, outbound, and BPO work, as well as customized programs to meet your specific needs. With no program too big or too small, AnswerNet looks forward to adding you to our roster of more than 10,000 satisfied customers.
About :
Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach. We specialize in campaigns that require Inbound and Outbound Call Platforms - online interactions that include Live Chat, Email, Social Media Response Management and analytics, and support for User Generated Marketing Programs. Using our integrated CRM/Web analytics systems, we are positioned to caputure and report on volumes of customer interactions. Ansafone delivers Answering Services for small to medium sized companies and tailored contact center solution for government, larger companies, and the Fortune 1000.
Our CRM Solutions, Inbound IVR and ACD applications and Outbound CTI platforms, provide clients with exceptional customer service options, answering solutions, stellar outbound telephone marketing, and near real-time reporting.
Ansafone supports clients from a variety of industries including Healthcare (HIPAA certified), Financial Services, Government, Consumer Packaged Goods, Electronics, Software, Automotive, Food, Beverage, Retail, Legal, and several other markets.
Call Us Now at 800-510-0514 for a Consultative Discussion or Quote for Answering or Call Center Services. Learn how Ansafone Contact Centers can become a seamless extension of you.
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Answering Services, Contact Center, Outsourcing, Inbound, Outbound, Live Chat, Email, Website Response, Bilingual, and Social Media Engagement