Amelia Hayson Email & Phone Number

Head of Professional Services @ aXcelerate

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Amelia Hayson Location

Brisbane City, QLD, AU

Amelia Hayson Work

2024 -now Head of Professional Services @
2022 -2024 Head of Customer Experience @
2022 -2022 Lead Technologist @
2020 -2022 Manager, Customer Education @
2018 -2021 Co-Founder @ Success Society
2019 -2020 Head of Customer Success @
2018 -2019 Senior Customer Success Manager (APAC) @
2017 -2018 Customer Success Manager (APAC) @
2015 -2017 Operations Manager @
2015 -2016 Technical Writer and Author @
2014 -2015 Faculty Team Leader @
2013 -2014 Regional Training Manager (FHS) @
2012 -2013 Operations Manager (Hospitality) @
2011 -2012 Trainer and Assessor @

Amelia Hayson Education

ASRI
Graduate Diploma of Management (Learning)
2014-2015
Queensland University of Technology
Business (B. )
2011-2014
Five Star Training
BSB51107 - Diploma of Management
2014-2014
Five Star Training
BSB50613 - Diploma of Human Resource Management
2014-2014
Five Star Training
BSB50207 - Diploma of Business
2014-2014
College Australia
SIT30707 - Certificate III in Hospitality
2014-2014
Red Cross College
TAE40110 - Certificate IV in Training and Assessment
2012-2012
TAFE Queensland Brisbane
Certificate II in Business
2010-2010

Amelia Hayson Skills

Data Analysis
Professional Services Delivery
Professional Services Management
Performance Metrics
Key Performance Indicators
Customer Advisory Boards
Voice of the Customer
Product Road Mapping
HubSpot
Relationship Building
Professional Services Industries
Workable Solutions
Executive Relationships
Build Strong Relationships
Knowledge Acquisition
Relationship Development
E-Learning
Learning Management Systems
Learning Technology
Professional Services
Customer Journeys
Start-up Consulting
Technical Support
Product Marketing
CX Strategy
Customer Advocacy
Product Adoption
Customer Satisfaction
Customer Retention
Training
Leadership
Management
Business Development
Project Management
Change Management
Onboarding
Implementation
Software as a Service (SaaS)
Educational Technology
Coaching
Training & Development
Technology Adoption
Compliance Management
Strategy Implementation
Workshop Facilitation
New Business Development
Customer Success
Training Delivery
Employee Training
Organizational Development
Strategic Planning
Business Strategy
Marketing Strategy
Business Planning
Event Marketing
Training Of Staff
Social Media Marketing
Qualitative Research
Market Research
Business Performance Management
Business Service Management
Business Relationship Management
Resource Development
Assessor Training
Event Planning
Standards Compliance
Quality Management
Moodle
Training and Development
Account Management
Sales
Canvas Lms
Microsoft Excel
Event Management
Facilitation
Student Engagement
Consulting
Software as a Service
Technology Change Management
Team Leadership
Start Up Environment
Strategy
Client Accounts
Leadership Development
Project Implementation
Software Implementation
Customer Service
Enterprise Software
Customer Support
Rollout
Software Development
Presentations

Amelia Hayson Summary

Amelia Hayson, based in Brisbane City, QLD, AU, is currently a Head of Professional Services at aXcelerate. Amelia Hayson brings experience from previous roles at LEARNT GROUP, VETNexus, ReadyTech and Success Society. Amelia Hayson holds a 2014 - 2015 Graduate Diploma of Management (Learning) @ ASRI. With a robust skill set that includes Data Analysis, Professional Services Delivery, Professional Services Management, Performance Metrics, Key Performance Indicators and more. Amelia Hayson has 2 emails and 1 mobile phone numbers on RocketReach.