Ambreen Fatima's Location
Lahore, PK
Ambreen Fatima's Work
- Superintendent Call Center Operations @ Fatima Group
- Assistant Manager Customer Solution-Experience Design Unit Consumer Finance @ Bank Alfalah Limited
- Deputy Manager Customer Experience -Support Function @ FINCA Microfinance Bank Ltd, Pakistan
- Business Center Manager @ Warid Telecom
- Assistant Manager Quality for Audit , Process Re-engineering-QA and CSI @ Warid Telecom
- Assistant Manager Subscriber Managment @ Warid Telecom
- Team Lead Quality Evaluator @ Mobilink
- Team leader Customer Relationship Management Team @ Mobilink
- Customer Satisfaction back up supervisor-Mobilink @ Mobilink
Ambreen Fatima's Education
- University of the Punjab
Masters (Mass Communication)
2001 - 2003
Ambreen Fatima's Skills
- Leadership
- Customer Experience
- Team Building
- Customer Retention
- Customer Satisfaction
- Telecommunications
- Competitive Analysis
- Team Management
- Team Leadership
- Quality Assurance
Ambreen Fatima's Summary
Ambreen Fatima, based in Lahore, PK, is currently a Superintendent Call Center Operations at Fatima Group, bringing experience from previous roles at Bank Alfalah Limited, FINCA Microfinance Bank Ltd, Pakistan and Warid Telecom. Ambreen Fatima holds a 2001 - 2003 Masters in Mass Communication @ University of the Punjab. With a robust skill set that includes Leadership, Customer Experience, Team Building, Customer Retention, Customer Satisfaction and more, Ambreen Fatima contributes valuable insights to the industry. Ambreen Fatima has 2 emails on RocketReach.
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