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Ambra Ceratto Location
Spain
Ambra Ceratto Work
Customer Success Director @ (March 2026 - Present)
Director of Global Customer Operations @ (May 2023 - February 2026)
Director of Customer Success @ (December 2022 - April 2023)
Manager, Account Management @ (August 2019 - November 2022)
Manager, Hotel Inventory (maternity cover) @ (April 2021 - September 2021)
Team Manager Customer Care @ (February 2018 - August 2019)
Operations Manager @ (November 2016 - February 2018)
Strategic Account Manager @ (June 2015 - November 2016)
Premier Service Manager @ (August 2014 - June 2015)
Customer Care Specialist @ (November 2013 - July 2014)
Reservations Agent @ (February 2013 - September 2013)
Front Desk Agent @ (May 2012 - January 2013)
Ambra Ceratto Education
Università Bocconi
Master of Science (MS) (General Management)
2011-2013
Università Bocconi
Bachelor's degree (International Economics & Management)
2009-2011
Ambra Ceratto Skills
Account Management
Assistenza clienti
B2B
Business Process Improvement
Cross-functional Collaborations
Customer Service
Customer Success
English
Front Office
Gestione account
Gestione team
Hospitality
Hospitality Industry
Hospitality Management
Hotels
Lingua inglese
Management
Marketing
Microsoft Office
Multi-Site Operations
Operational Efficiency
Prenotazioni
Reservation
Saas
Salesforce.com
Settore alberghiero
Soddisfazione del cliente
Strategia
Strategia d'impresa
Strategia di marketing
Team leadership
Third-Party Vendor Management
Tourism
Turismo
Vendite
Ambra Ceratto Summary
Ambra Ceratto, based in Spain, is currently a Customer Success Director at BizAway. Ambra Ceratto brings experience from previous roles at WebCargo by Freightos, AltoVita and TravelPerk. Ambra Ceratto holds a 2011 - 2013 Master of Science (MS) in General Management @ Università Bocconi. With a robust skill set that includes Account Management, Assistenza clienti, B2B, Business Process Improvement, Cross-functional Collaborations and more. Ambra Ceratto has 1 emails on RocketReach.
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